Communications and Transportation Manager

Salary $51,868.00 per year

How to Apply

Applications are submitted online until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.

Minimum Requirements

Associates degree in Business, Business Administration, Telecommunications, or a related field.

Two (2) years of data entry experience.

One (1) year of supervisory experience.

Candidates that have knowledge of fixed route systems of the city of Pittsburgh and Allegheny County are preferred.

It is the policy of Allegheny County that in order to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status, and drug/medical examinations as required for the position. The pre-employment drug screen must be completed within 48 hours of the acceptance of the conditional offer of employment. Position Summary

Under the direction of the Deputy Director, the Communications and Transportation Manager schedules, directs, and evaluates the work of the Communication Technicians, Drivers, and Transportation Scheduler to ensure efficient operation of the mailroom, switchboard, deliveries of mail and pharmaceuticals, and arranging of resident trips. The incumbent also coordinates the telecommunications among the four Community Living Centers to ensure maintenance and supervises the Transportation Department. Work is performed in accordance with Federal, state, and local standards, guidelines, and regulations that govern long-term care facilities. Overview

Duties

Management

Manages and supervises all staff in the Communications Department; interviews, selects and trains staff; conducts performance evaluations; counsels and disciplines staff as necessary.

Supervises, trains, and ensures all personnel are properly trained in the use of equipment and operate per County and Department policies and procedures; fosters principles of safety in all aspects of work and the workplace.

Monitors employees' performance and takes corrective action when necessary.

Recommends actions and reports unresolvable problems to the Deputy Director regarding personnel, policies, and procedures concerning an incumbent's service area.

Plans, prepares, and monitors the budget and expenditures for the Communications and Transportation Departments.

Manages off-site storage warehouse, keeps current inventory of stored equipment, and oversees equipment removal.

Performs administrative and clerical responsibilities for the department.

Transportation

Coordinates resident schedules and appointments.

Provides oversight of the Community Living Centers fleet ensuring proper vehicle maintenance and functions (i.e., licensures, inspections and insurance, vehicle assignments, and policies and procedures that guard resident safety).

Manages the mail and pharmaceutical deliveries between the Community Living Centers and other County departments; oversees the delivery of resident mail. Develops and coordinates all departmental preventive maintenance programs for equipment and vehicles; manages vehicles, equipment, materials, and supplies along with coordinating the purchase and acquisition of materials.

Oversees snow and ice removal operations.

Communications

Schedules staff to maintain uninterrupted telephone coverage among the Community Living Centers; schedules drivers for resident trips.

Maintains the employee voicemail system.

Arranges the repair or replacement of telephones, cell phones, and digital beepers throughout the Community Living Centers; distributes related invoices to appropriate recipients.

Performs other related duties as assigned.

Knowledge, Skills, and Abilities

Knowledge of

Computerized telephone systems and other office equipment including digital copier and binding machines.

Voicemail, cell phone, and beeper systems

Supervisory principles and practices Skill in

Microsoft Office Suite.

Automated systems. Ability to

Demonstrate strong leadership skills.

Communicate effectively with other employees, residents, visitors, and the general public.

Work with vendors and suppliers.

Be a supportive team member; contribute to and be an example of teamwork.

Make independent decisions when circumstances warrant such action.

Deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.

Move intermittently throughout the workday.

Work beyond normal working hours and on weekends and holidays when necessary.

Coordinate meetings and set and achieve goals.

Multi-task and demonstrate organizational skills.