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Operations Coordinator
Job Description
Operations Coordinator Holmes Road Office Work Schedule :
Monday-Friday 6:00pm-4:00am (Night Shift)
Position Overview:
Responsible for the daily items listed below with regard to coordinating trucks and drivers for optimal planning; Communicating with C/S, Safety/Compliance.
Essential Job Functions :
Responsible for the divisional drivers as directed by the Operations Manager Assist in Planning drivers for continuous execution of moves without delays in assignments Assist in Planning drivers for successful starts for the next day. Assist drivers with any issues in relation to pickup number, seal issues, DOT compliance, customer issues Employee is responsible for the tracking/tracing, rail billing, as well as the timely communication to customers and dispatch team members Last free day management Requesting empty returns and reservations timely to avoid additional delays or cost exposure Street turning equipment to minimize additional drays and maximize opportunities with available equipment Empty Per diem management Perform all necessary review of inventory on yard, loads or empties, to plan for delivery or termination of equipment. Pulling driver pay for review directly with drivers for a clear understanding of productivity/improvement where necessary Review weekly company payroll reporting with Ops Manager to address any low performers. Assist in creating a culture of trust and cooperation with the Owner OP / Company Drivers to ensure their success and the success of the company. Any issues related to dispatch must be communicated timely to the Operations Manager Any delays related to on-time delivery must be communicated timely to the customer service representative Training drivers on tablet/mobile apps for better understanding of job requirements as well as to increase driver productivity
Other Assigned Duties:
Work with drivers to ensure they are following DOT regulations Cohesive effort to ensure all drivers are notified of upcoming expirations and safety training Communicate with other divisional teams to find opportunities to utilize all equipment for reloading opportunities Communicate daily with divisional team members on all objectives for operations to be successful Assist to improve overall driver retention
Confidential Data:
Driver pay information, customer accounts, dispatch activities Other duties as assigned
Skills and Knowledge Desired :
Data entry Communication Organizational and time management skills Excel DOT Regulations Hazardous Materials Computer Literate Ability to multi-task Supervision of others : Drivers
•Job description and responsibilities are subject to change at any time at the discretion of the Operations Manager due to operational needs
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Benefits
- Dental Insurance