Volunteer Transportation Coordinator

KENOSHA AREA FAMILY AND AGING SERVICES INC - 4.5

Kenosha, WI Job Details Full-time $17 - $18 an hour 1 day ago Qualifications Customer records maintenance Computer operation Confidential information handling Guest relations Volunteer management Phone communication Computer literacy Spreadsheets Client file management Mail distribution 3 years Driver's License Calendar management Mail management Client management Desktop applications Mail processing Responding to passenger inquiries Clerical experience Productivity software Associate's degree Communication skills Entry level Office phone management Office record organization Customer data entry Full Job Description Are you ready to use your skills to make a difference? Friendly, organized, able to multi-task? The Volunteer Transportation Office Coordinator is responsible for assisting the Volunteer Transportation Services Manager with taking requests for rides, verifying eligibility for service, and record-keeping.

Duties and Responsibilities:

Answer phone calls for riders, drivers, and older adults inquiring about transportation services; send messages when necessary. Take requests for rides, verify eligibility for services, and complete the ride request form. Register new clients and maintain client records. Work with volunteers to meet client needs. A solid understanding of volunteer management will be an asset. Maintain Excel Schedule. Coordinate and facilitate mailings. Complete Driver Orientation meetings. Maintain a record of ride requests not filled. Enter data about trips, riders, and volunteers in the computer database. Maintain confidentiality of rider and driver information obtained through program records. Assist other office staff with answering the main phone line and greeting guests.

Qualifications:

Associate degree and/or three years office experience Volunteer experience preferred. Valid driver's license and access to an automobile with insurance coverage. Well-organized, detail-oriented Good communication and clerical skills Knowledge in Microsoft Office, especially Excel Able to multi-task under pressure. Ability to sit for hours while looking at a computer screen. Ability to be warm, non-judgmental, and tactful

Salary Range :

$17.00- $18.00 per hour