Department Sales Lead - Brown Jug - Anchorage Warehouse Afognak Native Corporation 21 To 30 (USD) Hourly life insurance, 401(k) United States, Alaska, Anchorage Sep 05, 2026

Position Overview:

Brown Jug is a premium retailer of wine, beer and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. As a Department Sales Lead, you'll engage with Brown Jug customers, provide top-notch customer service, and help educate them about the great products we offer. If you are passionate about wine, beer, or spirits, or just love helping others find the perfect bottle to take home, this is the job for you! The Department Sales Lead will provide leadership and direction in a specific department, in partnership with the store manager. With a focus on delivering exceptional customer service, the Department Sales Lead will train and develop team members in product knowledge and upholding store standards, establish a strong sales culture with accountability for operational excellence, achievement of financial goals, and store standards. This position will lead the Liquor/ Spirits Department at the Brown Jug Anchorage Warehouse Store (242) on 4140 Old Seward Highway. Primary/Major Duties and Responsibilities (Essential Functions):

People Management Skills:

Communicate in a clear and concise manner to team, lead effective huddles, coaching sessions, and delegate tasks to team members

Support and coach others to improve any performance gaps

Participate in department recruitment and succession plans for the store, in partnership with Store Manager

Responsible for training store staff on key products in their departments

Customer Service Skills:

Deliver exemplary customer service

Act as the store's product expert, educating customers on unique products and Brown Jug's private label offerings

Resolve customer complaints regarding sales and service; inform the Store Manager of all complaints

Accountable for department product rollout and product launches

Evaluate programs and promotions for effectiveness and offer recommendations to Store Manager

Greet each customer within 30 seconds of entering the department or store

Thank every customer as they leave

Engage with customers, to learn what the customer wants

Build the sale by introducing new products to the customer and add on at the register

Schedule Requirements:

Set the example of store excellence and ensure a solid awareness of all aspects of store operations, balancing the tasks with all managers in the store. Follow the business needs, using the heat map of customer flow. All managers are required to work the following schedules:

December:

Every weekend is required

January:

Flexible scheduling allowed for time off

Financial:

Ensure that goals will be met through appropriate planning and organization of labor, inventory, and finances for short- and long-term success

Meet or exceed the department's Private Label targets

Meet or exceed the department's financial targets, through partnership with the Store Manager

Review and monitor Loss Prevention program to protect the company's inventory and assets, in Partnership with the Store Manager

Monitor and make appropriate adjustments to scheduling to achieve labor cost

Individual Department Guidelines:

Beer Department:

Ensure Growler Bar is meeting the margin guidelines

Ensure the Growler Bar gas and supplies are clean and up to date

Focus toward completing the Beer Cicerone training

Actively participate in company tastings and training

Keep beer set up to date

Work with the sales representatives to verify shelves are full, clean, and faced to two weeks of sales

Actively work on the sales floor during the busiest times of the day to observe, coach, and sell to the customers

Wine Department:

Ensure the wine department flows according to the wine set

Ensure the products are full, clean, and faced consistently

Focus toward completing the CSW or equivalent wine training

Actively participate in company tastings and training

Work with sales representatives to verify all products are ordered and abundant to two weeks of sales

Actively work on the sales floor during the busiest times of the day to observe, coach, and sell to the customers

Liquor Department:

Ensure the liquor department flows according to the set

Ensure the products are clean, full, and faced consistently

Work with sales representatives to verify all products are ordered and abundant to two weeks of sales

Actively participate in company tastings and training

Focus toward completed CSS or equivalent liquor training

Actively work on the sales floor during the busiest times of the day to observe, coach, and sell to the customers

Front End Department:

Actively participate in company tastings and training

Ensure daily operating disciplines are met consistently

Ensure the store is ready for business according to store standards, by scheduling manpower for the day

Work with sales representatives to verify all products are ordered and abundant to two weeks of sales (NA and Cigarettes)

Ensure all register supplies are abundant for business needs

Required Qualifications and Experience:

Customer service driven

Effective leadership skills

Strong sales background

Strong communication skills; both written and verbal

Reliable transportation

Ability to pass background check

Required Education:

High School Diploma

TAPs card

Training in specific product department: Beer, Wine, Liquor (preferred)

Certification in specific product department: Beer, Wine, Liquor (preferred)

Physical Requirements:

• Available to work a varied retail schedule, including nights and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period of time Equal Opportunity Employer

Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates including but not limited to Liquor Stores USA North Inc. dba Brown Jug and dba Gold Rush Liquor (collectively referred to as "Afognak" or "Company") is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status"). Pay Transparency and Company Benefits

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired. Privacy

Afognak Native Corporation and its subsidiaries Alutiiq, LLC, Afognak Commercial Group, LLC, and Alutiiq Professional Consulting, LLC, and their various subsidiaries, including Liquor Stores USA North Inc. DBA Brown Jug and Liquor Stores USA North Inc. DBA Gold Rush Liquor" (collectively referred to as "Afognak" or "Company"), respect your privacy and treat the information you provide us, including your Personal Information ("PI") and Sensitive Personal Information ("SPI"), with care. Visit the Company's privacy website for more information.