Job Summary We are seeking a detail-oriented Fulfillment & Logistics Coordinator to manage our daily e-commerce order flow as well as chain store orders and their outbound shipping documentation. In this role, you will ensure that online orders are accurately processed and that all freight shipments comply with retail partner requirements. You will handle both forward and reverse logistics, acting as a vital link between our digital systems and our supply chain operations.

Duties Order Processing:

Review, validate, and process daily e-commerce and retail chain orders through our Sage ERP system.

Documentation & Compliance:

Prepare accurate Bills of Lading (BOL), packing lists, and commercial invoices for freight carriers.

EDI Management:

Generate and transmit Advanced Shipping Notices (ASNs) to retail partners, ensuring strict compliance to avoid chargebacks.

Carrier Coordination:

Schedule pickups with LTL, FTL, and parcel carriers (UPS, FedEx, DHL), tracking shipments to ensure on-time delivery.

Returns & Reverse Logistics:

Receive, inspect, and process returned e-commerce merchandise; determine item condition for restocking, refurbishment, or disposal.

Credits & System Updates:

Enter Credit Notes in the system to reflect returns, update inventory levels post-shipment, and collaborate with Customer Service to authorize refunds or exchanges.

Qualifications Experience:

1-3 years of experience in e-commerce fulfillment, retail logistics, or warehouse operations.

Software Skills:

Proficient with EDI systems, Sage (or similar ERP software), and spreadsheet applications (Excel/Google Sheets).

Industry Knowledge:

Strong understanding of freight shipping documentation (BOL, ASN, manifest) and retail routing guides. Attention to

Detail:

High precision to prevent compliance chargebacks and manage inventory accurately.

Pay:

$48,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Language:

English (Required) Spanish (Preferred) Ability to

Commute:

East Norwalk, CT 06855 (Preferred)

Work Location:

In person