Position Overview:

Are you a high-energy, organized individual who thrives in a fast-paced environment? Do you take pride in ensuring that every shipment is accurately prepared and delivered on time? If so, we want you to join our team as a Shipping Coordinator! In this role, you'll focus on managing the shipping process, ensuring all outgoing items are securely packaged, documented accurately, and shipped efficiently. You'll play a key role in preparing shipping documentation, monitoring shipments, and resolving issues to maintain a seamless shipping process. While shipping will be your primary focus, you may occasionally assist with receiving tasks, ensuring a well-rounded role in our logistics team. We understand that not every candidate will meet all the listed qualifications, so if you're eager to learn and think you'd be a great fit, please reach out anyway. We're willing to train the right person!

Position Qualifications:

Lift Power:

Able to lift up to 60 pounds.

Experience:

At least 1+ years in shipping (receiving experience is a bonus but not required).

Tech Savvy:

Strong computer skills and familiarity with ERP systems.

Organized:

Highly organized with the ability to handle multiple tasks.

Problem Solver:

Creative thinker with a knack for resolving challenges, especially in international logistics.

Self-Starter:

Motivated and able to work independently. Certifications a

Plus:

Forklift Credential, and/or DOT and IATA Hazmat Certification is a bonus.

Physical Stamina:

Ready to work with inks and handle occasional loud noises.

Primary Duties:

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End-of-Day Goal:

Ensure all orders are accurately picked, packaged, and shipped by the close of business each day to meet customer deadlines.

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Order Picking Accuracy:

Pick and verify orders efficiently and accurately, using established auditing systems to ensure quality and correctness.

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International Logistics:

Address customs requirements, coordinate with carriers, and resolve unique logistical challenges through creative problem-solving.

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Documentation:

Prepare and verify shipping documentation, including Bills of Lading (BOLs), Shipper's Letters of Instruction (SLIs), and Dangerous Goods Declarations (DGDs).

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Compliance Review:

Review commercial invoices and ensure all shipments meet regulatory requirements.

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Parcel Shipments:

Leverage UPS and FedEx software for the majority of shipments, with occasional use of DHL or customer-arranged methods.

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LTL Shipments:

Handle LTL (Less Than Truckload) shipments, ensuring timely scheduling and cost-effective rates.

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Shipment Monitoring:

Track shipments, resolve issues as they arise, and escalate unresolved matters to Inside Sales when necessary.

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Process Improvement:

Continuously assess shipping processes to identify inefficiencies

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Carrier Contact:

Coordinate with carriers for pickups, schedules, and international shipment paperwork.

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Rate Finder:

Source shipments to find the best rates for domestic and international orders.

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ERP Guru:

Accurately document and track outgoing shipments using the corporate ERP system.

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Packaging Pro:

Securely and efficiently package items for shipment, ensuring accuracy and care.

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Consumables:

Ensure all tools and materials (pallets, boxes, consumables) are readily available and place consumable orders with purchasing as needed to maintain stock levels.

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Safety:

Maintain an organized and clean work area while following all safety rules.

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Cross-trained:

Occasionally support Receiving operations when the designated Receiving Coordinator is unavailable.

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Other :

Other duties as needed.

Additional Information:

Training and Development:

Our training programs emphasize hands-on learning, allowing new hires to build confidence and mastery in shipping operations, including advanced logistics practices.

Team Dynamics:

Join a small, dynamic Shipping team of 2 that reports to the Operations and Logistics Lead. You'll work closely with the Production Manager and Inside Sales, so teamwork is key.

Success Measurement:

Success means getting all orders out each day as accurately and efficiently as possible. Maintain a clean workspace at the end of each day, minimize shipping errors, and continuously improve picking and packaging accuracy while reducing shipping discrepancies.

Working Hours and Overtime:

Enjoy typical hours of 8 AM - 5 PM with an hour for lunch and two 15-minute breaks. We offer flexibility, and overtime is available as required.

Team Interaction:

Daily interactions with Production and Inside Sales, and less frequent interactions with other teams.

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Experience:

Forklift:

1 year (Preferred)

Language:

English (Preferred) Ability to

Commute:

Norwich, CT 06360 (Required) Ability to

Relocate:

Norwich, CT 06360: Relocate before starting work (Required)

Work Location:

In person