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NFI Industries
Warehouse Operations Supervisor
Career Insights for Warehouse / Distribution Supervisor
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Based on Georgia data
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What they do
A Warehouse or Distribution Supervisor manages daily operations at a warehouse. Hires, trains, and supervises warehouse staff, oversees inventory and the distribution of materials to and from the warehouse.
$59,628 / year median in Georgia
+11% projected growth
Job Description
Warehouse Operations Supervisor
PORT WENTWORTH, Georgia
Distribution
29882
Job Description
Overview
The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals.
This is a working supervisor position that requires a hands-on leader who actively supports daily warehouse and transportation operations while providing leadership to the team. The Supervisor is expected to step in wherever operational support is needed to ensure service, productivity, and customer expectations are met.
This will be a first shift opportunity.
Responsibilities
Operations Management
Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals
Provides direct supervision to warehouse personnel matching skill and background of personnel to work required.
Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion
Ensures that equipment is utilized in the most efficient manner
Coordinates the maintenance of equipment with management
Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives
Partners with other leaders to balance labor ensuring appropriate levels of staffing
Drafts and submits daily end of shift report
Makes recommendations to management on initiatives and programs to improve operations and works on those programs
Provides hands-on operational support across warehouse functions, including forklift operations, customer service activities, and yard operations, as business needs require.
Operates a spotter (yard) truck to support daily trailer movements and provide operational coverage as needed.
Partners closely with the Operations Manager to support all areas of the operation and serve as a working leader on the floor.
Employee Relations/Development
Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information
Assists in developing a program to train and motivate personnel for increased effectiveness
Assists in developing a program for all new personnel and ensures the onboarding program is followed
Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations
Provides feedback, coaching, guidance, and recognition to enhance personnel's skill development
Plays an active role in employee development and talent selection.
Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews
Maintains accurate timekeeping records
Exhibits a commitment to self-development by staying current on information, tools, and systems
Travels to other warehouses and participates in department or company meetings, as necessary
Safety and Security
Ensures the safe, clean and efficient operation of the warehouse to meet service standards
Supports all safety programs and OSHA compliance to ensure a safe work environment for all employees
Follows documented processes for reporting, analyzing, and following up on employee injuries and accidents.
Ensures employees complete a daily pre-flight and reviews daily
Qualifications
Bachelor's degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experience
High School Diploma required
Experience with Warehouse Management Systems Previous experience operating a spotter (yard) truck is required.
Experience operating forklifts in a warehouse or distribution environment is required. Ability to perform hands-on operational duties while supervising warehouse personnel.
Ability to work in a fast paced, quickly changing environment.
Ability to handle changing priorities and use good judgment in stressful situations
Experience with seasonal work forces is a plus, but not required.
Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
Working knowledge of Microsoft Office applications
Working knowledge of warehouse / mechanical equipment
Working knowledge of