Route Team Leader (TN, Clarksville)TN, Clarksville About the Role Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking a Retail Team Leader to support our retail merchandising operations at the branch or division level. The Retail Team Leader plays a key role in supporting retail route operations, ensuring merchandising excellence, and maintaining the highest standards of customer satisfaction and compliance. This position acts as a relief retail merchandiser during vacations, training, and open routes while helping train and coach team members to deliver best-in-class service and execution. What Five Star Has To Offer

+ Paid vacation after 6 months.

+ Seven paid holidays after 90 days. + 401(k) retirement savings plan with company match.

+ Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

+ Voluntary FSA, life insurance, and short/long-term disability options.

+ Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need. Key Responsibilities

+ Assist the Retail Team Manager and division leadership with daily retail route operations, ensuring service quality, compliance, and profitability.

+ Provide coaching, training, and feedback to retail merchandisers, promoting consistent execution of company standards.

+ Fill in for open or vacation routes, ensuring uninterrupted service and customer satisfaction.

+ Load, deliver, and merchandise a variety of products including beverages, snacks, coffee, and fresh food items to client locations.

+ Verify orders, reconcile variances, and follow operational procedures to maintain accurate delivery and inventory records.

+ Execute all plan-o-grams, promotions, and retail initiatives as directed by corporate and regional leadership.

+ Replenish, rotate, and display products following company SOPs and FIFO (first-in, first-out) standards.

+ Maintain freshness and quality of perishable products by following proper refrigeration and temperature control guidelines.

+ Clean, sanitize, and maintain all vending and micro-market equipment, displays, and checkout areas.

+ Collect and reconcile cash and coin collections from vending and market locations while maintaining strict accuracy and security.

+ Monitor product inventory, reorder items as needed, and ensure adequate stock levels for all assigned accounts.

+ Conduct minor equipment maintenance such as filter replacements, cleaning, and bulb or paper changes.

+ Maintain assigned company vehicles in a clean and safe condition; perform daily inspections and follow all DOT and company fleet policies.

+ Support customer retention through excellent communication, timely service, and professionalism.

+ Adhere to all company safety, loss prevention, and cash-handling policies.

+ Promote and maintain a safe and compliant work environment; report any unsafe acts or conditions immediately. Required Qualifications

+ High school diploma or GED and two years of retail operations, merchandising, or route experience; or equivalent combination of education and experience.

+ Valid driver's license and clean driving record.

+ Must be able to consent to a drug screen and pre-employment background check.

+ Must be able to lift 50 pounds.

+ Ability to lift, bend, stoop, and reach throughout the route.

+ Must be 21 to meet DOT requirements. Preferred Qualifications

+ Merchandising experience.

+ Route/ DOT experience. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. Generate Location

• TN, Clarksville
• TN•1850 Business Park Dr