Office Admin / Fulfillment Coordinator

Join our dynamic team as a Fulfillment Coordinator and Office Admin. This position works closely with our winery clients to provide customer service and order assistance. This role is the primary communication between the warehouse and customer, and works closely with other key employees on order fulfillment, scheduling and customer needs. The primary duties of this job:

• Customer service via email and phone
• Manage shipping calendars
• Processing shipping labels
• Correspondence with customers on order requests, scheduling and products
• Greet customers via phone who arrive for pickup orders
• Manage day to day shipments following shipping routes and weather
• Communication with other staff regarding orders, customer requests and more
• Work with UPS and FedEx on daily shipping quantities
• Intercept and make changes to shipments in transit
• Accommodate the varying needs of our client base The ideal candidate for this position will have:
• Strong written and verbal communication skills
• Ability to learn new software
• Ability to work independently
• Basic knowledge of Excel and Google Drive Wine experience or knowledge a plus, but not required. Office hours are Monday
• Friday 8am-4pm.

Half day Fridays in the summer

Pay:

$50,000.00

• $55,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person