Job Responsibilities:

We are seeking a highly organized, motivated, hands-on individual to support our dispatch, transportation, warehouse, shipping, and receiving operations. This position is approximately 50% dispatch/administrative coordination and 50% warehouse/dock coordination.

Job Duties:

Dispatch & Logistics Responsibilities - Approximately 50%

• Assist the dispatcher with daily schedules, driver run sheets, customer paperwork, phone calls, and general dispatch support.
• Communicate with approximately 12 CDL truck drivers throughout the day regarding pickups, deliveries, trailer numbers, delays, schedule changes, and customer requirements.
• Prepare driver paperwork before runs and keep the dispatch board accurate and updated throughout the day.
• Track drivers and equipment using GPS and communicate changes or delays as needed.
• Collect, organize, check, and account for all completed driver paperwork.
• Verify that each driver turned in the required paperwork for every completed run and immediately follow up on missing information.
• Help keep drivers on task and make sure problems and delays are communicated rather than ignored.
• Support the main dispatcher so they can focus on customer emails, scheduling, planning, and future loads.

Warehouse / Shipping

& Receiving Responsibilities - Approximately 50%

• Regularly walk the warehouse and dock areas to stay aware of current shipping and receiving activity.
• Communicate priorities to forklift drivers and identify which trailers need to be loaded or unloaded next.
• Collect load and unload paperwork from forklift drivers and verify trailer numbers and customer information.
• Make sure completed loads and unloads are communicated back to Dispatch.
• Help coordinate dock doors, trailer movement, incoming loads, outgoing loads, and warehouse priorities.
• Identify trailers or loads that have been sitting too long and determine what is causing the delay.
• Keep Dispatch, drivers, forklift operators, and warehouse employees working from the same information.
• Identify missing paperwork or communication problems immediately and help resolve them. Truck, Trailer & Maintenance Coordination
• Report truck and trailer repair needs and contact repair vendors as needed.
• Help schedule repairs and follow up until equipment is returned to service.
• Assist with tracking preventive maintenance for trucks and trailers.
• Communicate equipment problems before they interfere with the next day's schedule.
• Help make sure the correct trucks and trailers are available for upcoming runs. End-of-Day / Next-Day Preparation
• Contact drivers before the end of the day with their next-day assignment, start time, truck/trailer information, and special instructions.
• Prepare the next day's driver paperwork in advance.
• Make sure early-start drivers can arrive and leave without waiting for office personnel.
• Our goal is for a driver scheduled to leave at 6:00 AM to already know the assignment, have the required paperwork, and begin the route independently.

Skills and Qualifications:

• Highly organized, dependable, and detail-oriented.
• Strong communication and follow-through skills.
• Comfortable working with CDL drivers, forklift operators, warehouse employees, customers, and vendors.
• Willing to work both at a desk and actively on the warehouse floor and docks.
• Able to handle multiple priorities and make reasonable decisions without constant direction.
• Comfortable making phone calls, using email, GPS systems, and basic office programs.
• Able to professionally hold people accountable and follow up until tasks are completed
• This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history.

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