Customer Service/Warehouse Assistant

Job Description:

The Customer Service/Warehouse Assistant Team Member will be responsible for assisting the Manager, Customer Service & Warehouse with customer service responsibilities and warehouse management at the home office in Magnolia, Texas. This role will require good computer skills, including Microsoft Office and QuickBooks Online and superior attention to detail. The successful candidate will have good communication skills, organization skills, and Excel skills. Must be able to excel in a fast pace (at times), high stress and team collaborative environment. Qualified candidates will possess some college courses and some type of customer service experience.

Job Responsibilities:

Creates AR customer invoices in QuickBooks Filling customer orders, including preparing shipping documentation (international & domestic) Creates quotes for sales reps in FreeAgent CRM Review and approve orders Assists with month-end process, including but not limited to inventory reconciliation. Assists with receiving incoming product/deliveries Assists with moving of large boxes of product and able to lift at least 30-35 lbs. Assist with other duties as requested by Management Assists in managing the office phone providing excellent customer service. Assists in managing the info@stratusmedical.com email box where orders come in Coordinate with team to respond to customer inquiries and requests Follows Quality Management System procedures in compliance with ISO 13485 and FDA regulations Assist with other duties as requested by Management (example, trips to Fedex Office location for package drop-offs for late day orders, post office, grocery store, etc.) Stratus Medical is an early stage medical device manufacturer that focuses on bringing innovation to patients for the relief of chronic pain.

Pay:

From $25.00 per hour

Work Location:

In person