PERMIT TECHNICIAN PLANNING DEPARTMENT (1)

Requirements Job Description Comments From This Job Announcement Summary:

Performs administrative support work, clerical duties and a variety of public contact for the Building Inspections, Environmental Health, and Planning/Zoning Departments. Work involves maintaining accounting and balance of fees collected, assisting the general public, processing and balancing receipts to prepare fiscal reports, processing accounts receivable and preparing daily deposits, preparing and issuing construction permits and accepting associated fees. Work also involves preparing a variety of records, reports, and correspondence.

Essential Functions and Responsibilities include:

Answer phone calls, greet visitors, answer inquiries and provide information based on knowledge of Building Inspection, Environmental Health, and Planning/Zoning Department programs and procedures; referring callers to appropriate officials, screens and routes communication and materials according to content. Schedules inspections for the Environmental Health and Building Inspectors. Issues Environmental Health and Building Inspection permits upon approval of applications; receives payments and issues receipts. Receives and processes fees for issuance of various permits and performance of other services; prepares daily, monthly, and yearly reports; prepares daily bank deposits. Full fills permit requests from the public including realtors, contractors, homeowners, etc., enters data pertaining to inspections and permits issued into computerized files, updating files as necessary; maintains records of plans; maintains files of pending or ongoing inspections work. Preparing correspondence, reports, etc. and completes data entry of records Performs clerical functions including faxing, copying and filing. The responsibilities and duties outlined above are intended to provide a general outline and summary of this role. It is not intended to be an exhaustive or comprehensive list of duties and responsibilities. Additional tasks may be assigned as needed, with or without notice, to meet the needs of the department and county.

Education & Experience:

High school diploma or GED and 2 years of experience with customer service, clerical work, or administrative support type work.

Knowledge, Skills, and Abilities:

Some knowledge of the policies, procedures, organization and functions of the Inspection and Environmental Health Departments. General knowledge of modem office practices, procedures, equipment, and standard clerical techniques and ability to operate such equipment. General knowledge of arithmetic, grammar, spelling, punctuation and vocabulary. Basic knowledge of word processing, and Microsoft Office Ability to screen communications and route to proper source. Ability to gather and compile materials from a variety of sources and use judgement in organizing and establishing formats. Ability to record information, balance figures, maintain a variety of records and compile information from such records. Ability to follow oral and written instructions. Ability to communicate effectively in oral and written forms. Ability to exercise tact and courtesy in contact with patrons. Ability to establish and maintain effective working relationships as necessitated by work assignments. Work Environment /

Physical Requirements:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This work requires occasional exertion of up to 10 pounds of force Work frequently sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires standing, walking, reaching with hands and arms, pushing or pulling and lifting Vocal communication is required for conveying detailed or important instructions to others accurately, loudly or quickly Hearing is required to receive detailed information through oral communications and/or to make fine distinctions in sound Work requires preparing and analyzing written or computer data Work is generally in a moderately noisy location

License & Certifications:

Completion of Law and Administration class or competition within 1 year of employment. Certified as Notary Public or certified within 1 year of employment.

Work Location:

This role must work from the location identified at the time of hire with work travel required as needed. Any change of work location, even on a short-term or interim basis, must be reviewed by the Supervisor and HR for approval.

Additional information:

Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Cleveland County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. How to apply for this job: Click the ' checkbox ' next to this job announcement then click the ' Apply & Continue ' button. $20.64/hr. •Compensation will be based on experience•Salary Range michelle.weathers@clevelandcountync.gov Contact Email Full-Time Job Type

PLANNING DEPARTMENT

Job Category 05/14/2026 Posted 05/28/2026 Deadline