Summary of Job Purpose Teams Program Manager is focused on providing our Race/DASH coaches and team members with excellent customer service on and off the mountain. This program focuses on training children in the advanced all mountain skills, sportsmanship, discipline, and enjoyment of skiing and riding in a non-competitive environment. The Program manager is responsible for developing and implementing a season training plan to meet the needs of the team. This will include the training, planning and scheduling of staff.
Job Duties and ResponsibilitiesThis job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response. Be responsible for the development, communication, and successful implementation of the team program plan. Train, supervise and support coaches to ensure their successful coaching of athletes in alignment with training plan and adherence to company policies and procedures.
Be the department head acting as the manager in charge and being responsible for meeting or exceeding the overall objectives of the department.
Ensure that all staff communication is delivered timely, accurately and in a clear and concise manner.
Attend weekly manager meetings.
Attend monthly safety committee meetings.
Develop a sense of team spirit and teamwork among staff and athletesBe responsible for achieving the financial goals of the department and operating within the departments budget guidelines.
Facilitate and promote regular (weekly) communication among team members, parents, and staff. Meet the responsibilities and expectations of your Job Description, Department Policies, Risk Management Program and Company HandbookAct in a professional and ethical manner as a positive role model for athletes and other coaches.
Monitor team conduct to ensure athletes always adhere to the Skiers Responsibility Code. Correct behavior in appropriate manner if neededWork closely with the Mountain & Risk Manager and other staff to present highest quality all mountain program possible.
Complete staff evaluations and assessments. Work with the HR Manager to resolve employee issues.
Develop coaches schedules in alignment with the departments financial plan and ensure the distribution to staff biweekly.
Provide timely and accurate information concerning weather conditions, grooming or slope conditions and related information that mayor will impact the athletes training.
Communicate problems to superiors, while showing initiative in handling routine and emergency matters.
Job Qualifications USAA Membership Effective and efficient leadership skills.
Positive attitude and enthusiasm.
Expert skiing/snowboarding ability.
Advanced technical knowledge to train race coaches.
Good communication skills with DASH team parents.
Ability to read and to write legibly and to use good composition skills to complete records and report forms.
Must be aware of the ski areas terrain and facilities.
Good organizational skills.
Ability to learn and be knowledgeable of the needs of the equipment and standard procedures for its care and safe operation.
Must be well groomed and present a good public image.
Good physical condition as this position requires skiing, hiking, lifting and carrying.
Heavy and awkward lifting up to 50lbsWillingness to work during extreme weather conditions.
Safety and risk oriented.
Requires the skills of a host. This involves approaching guests in a courteous manner, inquiring if they have any questions and being able to respond professionally.
Must be 21 years of age or olderMust possess a valid driver's license and meet the Motor Vehicle Record qualifications as outlined in the Fleet Safety Program. Job Attitudes Provide a positive and helpful attitude towards all our guests and all Dodge Ridge employees.
Support the Companys policies and procedures.
Support the harmony and goodwill of the Company.
Be an effective team leader and motivator for the department.
Work Schedules Weather conditions and the number of guests play a large role in the work scheduling of Dodge Ridge employees.
When conditions are normal, you may be expected to work 16 to 32 hours per week, including weekends and holidays. During busy periods and holidays, you may be expected to work six (6) days a week up to 48 hoursYou must arrange for transportation to work so that you arrive at your designated workstation at the scheduled time. Keep in mind that you will often be required to drive on hilly, snowpacked, and icy road surfaces.
Working Conditions At any time during the ski season, Dodge Ridge employees are often required to perform their tasks in high winds, heavy snowfalls, low visibility, rain, and extremely cold or warm temperatures.
Work is typically outside working directly with resort guests and other resort staff members. It can be noisy, cold, wet, or humid. You may be expected to work in high places and frequently you will work around moving objects. Uniforms A professional appearance at Dodge Ridge is required. Please always wear your name tag and uniform during your scheduled shift. We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. The quality, color, and style of the items must be approved by your manager prior to being worn to work. All hats worn must have the Dodge Ridge logo while on shift.
Items You Must Provide WatchSunglassesGogglesGlovesKnifeWarm boots with Vibram solesSki equipment must pass a binding function test. Be aware you are responsible for any damage to your equipment while at work The skiing/riding employee represents a model for safe skiing for both the guest and fellow employees. You are required to be aware of all safe skiing procedures, trail closures, and out-of-bounds policies.
Thank you for joining the Dodge Ridge team! Page Break
JOB DESCRIPTIONPRIMARY PHYSICAL ACTIVITIES & WORKING CONDITIONS
Department:
200
Position:
DASH Program Manager
PHYSICAL
%
ACTIVITIES OF TIME
__Walking 50% __Balancing 100%__Climbing 20%__Standing 80% __Turning 80% __Stooping 10% __Walking on ice/snow 50% __Walking on uneven terrain 20% __Walking up/down steep hills 20% __Walking up/down stairsdownstairs 5% __Skiing up to 8 hours a day 100%