Client Relationship Specialist

Job Opportunity:

Client Relationship Specialist Sink Gordon Accountants & Advisors LLC is a dynamic local Public Accounting firm which has been part of the Manhattan community for 80 years and is expanding its team and actively seeking a positive, motivated, and energetic person for a full-time position in office space in the growing Edge District. Sink Gordon offers competitive pay, comprehensive insurance, generous PTO, and retirement benefits. Summary The Client Relationship Specialist serves as the primary point of contact for clients, ensuring a positive and professional experience while supporting administrative and operational processes. This role manages client communications, coordinates service delivery, and provides administrative support to accounting and leadership teams. The position plays a key role in client retention, responsiveness, and overall service quality. Essential functions Serve as first point of contact for client inquiries via phone, email, and in person Coordinate client onboarding, engagement letters, and document collection Monitor client deadlines and assist in tracking project status Schedule appointments, meetings, and internal planning sessions Maintain and update client records within firm systems Support billing processes, including invoice preparation and follow-up Assist with tax return delivery coordination and secure portal communication Provide administrative support to accounting staff and leadership Identify client service concerns and escalate appropriately Support client retention efforts and satisfaction initiatives Skills and Competencies Strong interpersonal and customer service skills Professional written and verbal communication abilities Excellent organizational and time-management skills Ability to manage multiple client interactions simultaneously Attention to detail and process follow-through Proficiency in CRM systems, practice management software, and Microsoft Office High level of confidentiality and professionalism

Pay and Benefits:

Competitive pay based on experience Overtime paid at 1½ times the regular pay rate Paid holidays, Paid time off, & flexible work hours during non-tax season Health and dental insurance benefits, flexible spending account, 401(k) matching Retirement plan, Firm-paid long-term and short-term disability insurance plans, and life insurance Referral program Access to on-campus fitness center How to

Apply:

Interested candidates are invited to submit their resumes to Sink Gordon Accountants & Advisors LLC at 1960 Kimball Ave., Suite #400, Manhattan, KS 66502, or via email to mblecha@sinkgordon.com Join our team and be a vital part of a thriving, locally owned accounting firm!

Pay:

$33,280.00 - $37,440.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance On-site gym Paid time off Vision insurance

Work Location:

In person