Client Service Specialist at Northshore

Client Service Specialist at Northshore Northshore Red Dog Pet Resort & Spa Saugus, MA Job Details Full-time $18 - $23 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Guest relations Customer service Filing High school diploma or GED Attention to detail Client services Appointment scheduling Full Job Description Job description Red Dog Pet Resort & Spa is seeking experienced Client Service Specialist for our high-end Pet Resort & Spa located in Saugus. If you have a passion for pets or are looking to pursue a career in the pet care industry, then this may be the position for you! We are hiring for a part-time position with start dates as soon as possible. Availability to work Sunday, Monday, Tuesday, Thursday and Friday 11am-7:30pm shift is required. Responsibilities of a Client Service Specialist include, but are not limited to: Greeting all clients & guests with a smile as soon as they enter the resort Schedule overnight/grooming/swimming/daycare appointments and reservations Accepting payments either by cash, check or credit card Checking in guests for their overnight stay or appointment by recording belongings and instructions from the clients Calling veterinarians to check on a guest's vaccination & medical records Filing client records Promoting & selling of services Able to give informative tours of our resort to potential clients Any candidate interested in this opportunity must have excellent communication skills and the strong willingness to work in a team environment. You must have a flexible schedule. In addition, all candidates must be extremely attentive and have an eye for attention to detail. Most importantly, you must absolutely love dogs & cats! We look forward to meeting you and welcoming you to our Red Dog team!

Pay:

$18.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): How many years of pet experience do you have?

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person