Client Services Specialist

Job Summary We are looking for hard-working, motivated individuals looking to launch their careers in Fintech with a clear path into sales and account management. As a client support specialist, you will be responsible for providing the most elite experience for our clients. With our unparalleled training program, you will gain industry knowledge to resolve client issues swiftly and thoroughly. We encourage exceptional individuals aiming to build a future in Fintech to join our fantastic team. •

OPPORTUNITIES FOR GROWTH

•High-performing Client Services Specialists are eligible for advancement into: Sales / Account Executive roles Merchant Relationship Management About Us We help people thrive by providing end-to-end payment processing solutions. As a high-growth payment processor, we are assembling a best-in-class team to build an industry-leading company. We pride ourselves in the training and development of payment professionals to provide the best client experience. Responsibilities Serve as the primary point of contact for client inquiries via phone and email Consult and educate our customers to provide value and resolve their business needs Ensure task completion and performance goals Maintain a high level of attention to detail when managing client data, documenting interactions, and troubleshooting technical issues Navigate and update client records in CRM and ticketing systems Collaborate effectively with a team of fellow CS Specialists to ensure seamless service and knowledge sharing.•Required Qualifications Active listener with an eagerness to learn Tech-savvy An interest in sales, relationship-building, or career growth Excellent verbal and written communication skills A positive attitude and a high-energy personality Basic MS Windows, Excel, Word skillsets Customer Service Experience 1 year (Preferred)

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

Health insurance

Experience:

Customer service: 1 year (Preferred) Ability to

Commute:

Rancho Santa Margarita, CA 92688 (Required)

Work Location:

In person