Computer/Laptop Technician

We are looking for someone with a strong technical acumen that has the ability to diagnose and repair laptops, computers include Apple/Mac laptop and Apple Computers as well as gaming laptops and gaming desktop computers. Must have previous experience and the desire to work in a fast-paced environment. Candidate must work well with others and be able to multitask. Candidate must be able to speak comfortably with customers as well as customer service is paramount in our store culture.

JOB SUMMARY

•Diagnose technical issues, repair computer and gaming laptops/devices, maintain effective workflow, input data into inventory.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•Provides in-shop Apple & PC laptop or desktop computer repair including gaming laptops and gaming PCs. Applicants are required to have basic knowledge about phones, and tablets such as iPhones, Samsung Galaxies, iPads, gaming laptops and gaming device. Candidates should be able to diagnose the problems with devices and properly explain the repair process. Setup and teardown Macs / PCs / Laptops Possesses In-depth Mac OSX, Windows systems Uses specific tools to diagnose issues, make recommendations for repair or replacement or teardown and test any new parts that are installed. Uses problem-solving and people skills to ensure swift resolutions to technical problems. Tests, troubleshoots, and diagnoses computer hardware failures. Replaces and/or repairs faulty components. Contributes to team effort by taking on additional tasks as needed. Ability to lift 50 Ibs consistently

SKILLS AND QUALIFICATIONS

•Knowledge of Apple Products, Technical Acumen, Listening, Customer Service, Flexibility, Problem Solving Skills, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, High School Diploma Required, Technical School a Plus.

PHYSICAL DEMANDS

•Must have the ability to stand on feet for long periods of time. Ability to lift 50 Ibs consistently.

DAILY SCHEDULE

•8:00 a.m. - 5:00 p.m.

Monday-Friday Job Type:

Full-time Experience:

Apple/Mac Computer Repair:

1-2 years (Required)

Work Location:

One location

Job Type:

Full-time Pay:

From $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Employee discount Paid time off

Experience:

Hardware troubleshooting: 1 year (Required)

Work Location:

In person