Concession Sales Representative (Part-Time)

Division/Department:

Golf Course/Food & Beverage Location:

Black Bear Golf Course•

Onsite Reports To:

Manager Golf Course Operations Probationary Period:

90 days•Full time; 120 days•Part time

FLSA Status:

Non-Exempt (hourly)

Classification:

Child-Related CB Driver's License:

Level 0•No Driver's License required.

Rate of Pay:

$13.82•$15.55 per hour No Driver's License Required. High School Diploma. Knowledge of computer applications to include word processing, Access, Excel and Microsoft Outlook, is desired. Mathematical aptitude. Ability to demonstrate good customer service skills. Prior work with the public is desired. Previous experience in food/beverage industry preferred. Knowledge of and personal cleanliness standards and ability to conform to good hygienic practices. Alcohol Awareness Training is required and will be provided. Ability to communicate effectively orally and in writing is required. Operations are conducted seven days a week and on holidays. Subject to inside and outside environmental conditions. May be required to periodically work in a smoking environment. Ability to work independently and establish priorities is required. Attention to detail and accuracy is required. Ability to establish professional and harmonious working relationships on all projects and with all parties involved. Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation's Personnel Policies. Subject to pre-employment and annual background checks.

PHYSICAL REQUIREMENT

All employees shall thoroughly wash hands and arms with soap and water before starting work and wash their hands during work hours as often as may be required to remove soil and contamination as well as after visiting the washroom. Lifting and carrying up to 50 pounds is required. Walking, standing, bending, stooping, climbing, pushing and pulling are required. Subject to inside and outside environmental conditions, including work in adverse weather conditions and work in a smoking environment. Prepares and cooks food and provides service as salesperson in concession area and on the Golf Course. Responsible for all advances and accountable for all cash sales. Helps other Concession Sales Representatives, Food and Beverage Lead, and Manager as required. Assists in deliveries; stores inventory, supplies and equipment in the concession area. Cleans work area and food preparation counters and tables as necessary. Ensures that food is wrapped, refrigerated and stored as required. Complete opening and closing procedures. Assist in event preparation including room set up, buffet serving, and room clean up. Stocks all coolers and condiment containers and keeps area in clean attractive condition. Provides over the counter beverage sales including preparing alcoholic beverages. Monitors customer behavior after consumption of alcoholic drinks and addresses behavior of alcohol impaired customers according to policy. Operates and maintains the beverage cart. Stocks inventory and supplies on beverage cart. Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management. Must attend all mandatory department trainings. Must attend all required Title 31 and/or SAR trainings. Ensures confidentiality of financial records and all records for employees, band members and/or clients. Recognizes that employees have certain personal responsibilities, which affect the operational efficiency of the Golf Course. Maintains proper attendance in accordance with Black Bear Casino, Hotel, & Golf Course Absent/Late Policy. Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems. Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers. Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community. Required to maintain proper attendance including reporting to work on time in accordance with applicable policies. Maintains a clean and organized work area. Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.