Concrete Ready Mix Dispatcher

Concrete Ready Mix Dispatcher A&T Concrete Supply Inc. About the

Opportunity:

Do you thrive in a fast-moving environment where your decisions directly influence customer experience and team performance? At A&T Concrete Supply Inc., our Dispatch team plays a critical role in keeping operations connected: linking customers, drivers, and plant personnel to deliver reliable, high-quality service that supports the communities we serve. We're seeking a motivated, service-oriented professional who excels at multitasking, problem-solving, and supporting others in a dynamic setting. If you're looking to advance your career in a position where your organization, communication, and customer service skills make a real impact, A&T Concrete Supply Inc. would love to have you on board.

Your Role & Responsibilities:

Deliver outstanding customer service: Handle incoming calls and communications with professionalism and urgency, ensuring each customer receives attentive and efficient support.

Coordinate multiple priorities:

Manage orders, schedules, and logistics simultaneously while working closely with plant staff, drivers, and sales teams to ensure accurate, on-time deliveries.

Set the tone for excellence:

Demonstrate professionalism, accountability, and teamwork, helping to maintain high standards within the dispatch function.

Enhance operational performance:

Track key performance indicators, recognize areas for improvement, and assist in implementing effective solutions.

Address and resolve issues:

Respond to customer questions, troubleshoot delivery or product concerns, and turn challenges into positive outcomes.

Build strong partnerships:

Maintain effective communication and working relationships with customers, vendors, and internal team members.

Maintain a safe workplace:

Follow all safety guidelines and company procedures to promote a secure and productive work environment.

Contribute to improvement efforts:

Participate in meetings, offer feedback, and support initiatives that improve processes and overall efficiency. What Makes You a

Great Fit:

Ability to manage multiple tasks effectively in a high-energy, customer-focused environment. Dedication to providing exceptional service with every interaction. Strong verbal and interpersonal communication skills with the ability to build rapport and trust. Leadership qualities with a team-oriented approach. Comfortable learning new systems and technology; experience with Microsoft Office and dispatch or logistics software is beneficial. Problem-solving mindset with attention to detail and a drive for continuous improvement. Commitment to safety, quality, and operational success. Background in dispatch, logistics, or customer service is helpful, though a positive attitude and willingness to learn are key. Ability to pass pre-employment requirements. Capable of working in a fast-paced office environment with frequent coordination across multiple locations. About A&T Concrete Supply Inc.: A&T Concrete Supply Inc. is a trusted provider in the concrete supply industry, built on a foundation of reliability, quality, and strong customer relationships. We are committed to delivering dependable service while supporting our employees, customers, and the communities we serve. Our focus is on doing the job right, every time, through teamwork, integrity, and dedication. Why Join A&T Concrete Supply Inc.?

Career Growth:

Opportunities to develop your skills and advance within the company.

Meaningful Work:

Play an important role in delivering products that support construction and community development.

Competitive Compensation:

Attractive pay with opportunities for advancement.

Comprehensive Benefits:

Medical, dental, vision, paid time off, retirement options, and more.

Supportive Culture:

We value teamwork, accountability, and respect. Our workplace is built on collaboration and recognizing the contributions of every employee. At A&T Concrete Supply Inc., you're not just part of dispatch, you're an essential part of keeping our operations running smoothly and our customers satisfied. If you're ready to take on a rewarding role where your work truly matters, apply today and become part of our team.

Pay:

From $35.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person