Customer Service Agent

Do you love aviation and adventure? Since 1946, Kenmore Air has served the Pacific Northwest, offering scheduled flights and charters as well as scenic flights. We also operate two airplane maintenance facilities, sell airplane parts and provide flight instruction. From our iconic seaplanes gracefully gliding across the shimmering waters of the Salish Sea to our Landplane Operation out of Boeing Field with scheduled flights/Charters to San Juans and commitment to exceptional service, we re not just in the business of transportation, we re in the business of crafting extraordinary journeys. If you re seeking a career with a team that prides itself in exquisite customer service, Kenmore Air is the place to pursue! Customer Service Representative on Orcas Island! Eastsound Airport - Full Time or Seasonal Kenmore Air is an iconic company with family heritage. Dedicated to its employees and customers for over 80 years, we have been providing scenic tours, scheduled service and charters in the Pacific Northwest. If you are looking for a 30-40 hour per week seasonal position (May to September) then this may be the perfect job for you!

Salary Range:

Starts at 21.30 per hour. Please apply online or at www.kenmoreair.com or call 866-435-9524 and ask for

Kyle Primary Responsibilities:

Providing excellent customer service over the phone, in person or via email Creating a welcoming atmosphere for our passengers Assist with any travel needs at the station (e.g., answering inquiries, check in s and weighing cargo) Safe, on-time boarding of passengers for all inbound and outbound flights Loading and unloading luggage and cargo Assisting pilots in aircraft ground handling and servicing (cleaning and vacuuming aircraft, restocking cabin supplies) Additional duties as assigned

Required Experience and Education:

Previous customer service experience Ability to work a flexible schedule including weekends and holidays Ability to multi-task in a fast-paced environment Ability and willingness to work alone at times Enthusiasm and the willingness to handle any challenges with professionalism Regular and punctual attendance Experience with computers and phone systems Strong verbal and written communication skills Willingness to do light janitorial and clean-up work during the slow times

Physical Requirements:

Ability to lift and move 50 pounds at check-in and aircraft loading Long periods of standing, sitting, and walking may occur Working in periodic inclement weather A criminal background check will be required prior to hire. Kenmore Air is an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, age, gender identity, sexual orientation, color, religion, sex, marital status, national origin, protected veteran status, disability status, or any other status protected by federal, state, or local law.