Customer Service Associate

Looking for someone who genuinely enjoys making

SOMEONES DAY SWEETER?

NO

LATE NIGHTS AND NO EARLY MORNINGS, NO HOLIDAYS!

The Nothing Bundt Cakes (NbC) Joy creator creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes . Assists the Crafter in preparing cake decorations and packaging supplies as needed.

Accountabilities/Duties:

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
• Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.
• Suggests additional merchandise, including, candles and cards, to complete unique celebration.
• Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
• Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
• Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
• Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
• Maintains a consistent work attendance and punctuality record.

Job Type:

Part-time Pay:

$14.00 - $16.00 per hour

Benefits:

Flexible schedule Ability to

Commute:

Blaine, MN 55449 (Required) Ability to

Relocate:

Blaine, MN 55449: Relocate before starting work (Preferred)

Work Location:

In person