Customer Service

Customer Service Express Employment Professionals - 3.8 Pittsburg, CA Job Details Part-time | Full-time $20 - $25 an hour Qualifications Computer literacy Filing Administrative experience Data entry Organizational skills Clerical experience Full Job Description Express Employment Professionals is currently seeking a dedicated and detail-oriented Customer Service Representative for our client in Bay Point, CA. The ideal candidate will possess a background in construction, excellent communication skills, the ability to multitask efficiently, and a strong commitment to providing outstanding customer service.

Key Responsibilities:

Answering Incoming Calls:

Handle a high volume of incoming calls from customers, addressing inquiries, providing information, and resolving issues in a professional and timely manner.

Multi-tasking:

Effectively manage and prioritize multiple tasks, ensuring all responsibilities are completed accurately and within established timeframes.

Great CSR Skills:

Demonstrate exceptional customer service skills, maintaining a positive and helpful attitude while interacting with customers and addressing their needs.

Light Package Handling:

Assist with the handling and processing of light packages, ensuring proper packaging and accurate documentation.

Filing, Copying, and Faxing:

Perform administrative tasks such as filing documents, making copies, and sending/receiving faxes to support office operations.

Detail-Oriented:

Pay close attention to detail when handling customer information, processing orders, and performing other tasks to ensure accuracy and precision.

Basic Computer Skills:

Utilize basic computer skills to navigate software systems, enter data, and communicate effectively through email and other digital platforms.

Qualifications:

Previous experience in a customer service role is preferred. Previous experience in a construction background. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle stressful situations with composure. Basic computer proficiency, including knowledge of common office software. Excellent organizational skills and attention to detail. If you meet the qualifications listed above and are eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity. To apply, please submit your resume outlining your relevant experience to or call us at 925-676-6600.

Pay:

$20.00 - $25.00 per hour

Work Location:

In person