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Customer Service & Recycling Coordinator Z Recyclers
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Legacy
Lynden, WA (In Person)
$62,400 Salary, Full-Time
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Job Description
Customer Service & Recycling Coordinator
- Z Recyclers Job Summary Z Recyclers is seeking a skilled and motivated Customer Service & Recycling Coordinator to join our team.
- 32 per hour DOE Monday-Friday, 7:30 AM
- 4:45 PM Full-time position Key Responsibilities Customer Service Greet walk-in customers with a professional and positive attitude Answer incoming phone calls and assist customers with inquiries Complete service orders, purchase orders, and will calls for metal sales Manage customer accounts and maintain customer satisfaction Coordinate equipment needs and customer-related requests Dispatch & Logistics Coordination Initiate trucking dispatch requests using company software Organize and coordinate dispatch schedules with truck drivers Communicate with drivers throughout the day regarding schedule changes, operational needs, and issues Coordinate equipment repairs, maintenance, and operational support Prepare border paperwork for truck crossings into Canada Create bills of lading for local deliveries Yard Communication & Coordination Communicate important operational information to yard personnel Assist with directing traffic flow throughout the yard Observe and help coordinate yard operations to maintain efficiency and safety Scale Operations Weigh vehicles and recyclable materials using scale software Process custmer payments by cash or check Grade recyclable materials Ensure outbound trucks meet legal weight requirements Qualifications 5+ years of customer service experience preferred 5+ years of operations, dispatch, or logistics experience preferred Strong multitasking and organizational skills Excellent troubleshooting and problem-solving abilities Ability to plan, organize, and coordinate operational logistics Strong attention to detail and ability to complete tasks thoroughly Ability to work independently and collaboratively within a team environment Strong verbal and written communication skills Proficient in Microsoft Office and general electronic communication tools Positive attitude and ability to function well under pressure Physical Requirements Ability to stand and walk for extended periods throughout the workday Ability to work in an active yard and office environment Ability to multitask in a fast-paced operational setting Benefits Package Medical 401(k) with company match ESOP•Employee Stock Ownership Plan participation Paid time off and paid holidays In accordance with Washington State law, criminal history will not be requested or considered until later in the hiring process.
- Due to the safety-sensitive nature of this position, which involves working on and around heavy equipment, truck traffic, and industrial yard operations, candidates may be required, as a condition of employment, to successfully complete a pre-employment drug screening, including testing for substances that may impair safe job performance, in accordance with applicable laws.
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