Customer Service Representative

Customer Service Assistant Manager Cash Express is hiring at our Maysville location!!! Contact Wilma Ward at 606-548-0804 for more info. Hiring for a full-time Assistant Manager who will support the manager in the daily operations of the branch office, which include customer service, collections, marketing, and general office management duties. Our ideal entry-level candidate will be an outgoing individual with a great attitude and exceptional work ethic, who understands the sense of urgency and will project a strong, positive, customer-friendly atmosphere. We fully train so there no experience necessary as long as you are trainable and have the drive to work. Duties & Responsibilities Prepare and process personal loan applications and renewals Provide excellent customer service while performing all tasks Perform collection activities on delinquent accounts Perform marketing strategies directed at both current and past customers as well as the general public and may include working community events, distributing flyers, visiting local businesses, and mailing letters Interact regularly with the public Requirements Prompt and regular attendance A valid state driver's license, insurance, and reliable transportation to use for work Willingness and ability to come in early, work late and work Saturdays Strong communication skills Strong computer skills with experience using standard applications, e-mail, and internet. Ability to operate a variety of other office equipment, including a calculator, copy machine, printer, fax machine, and telephone Willingness to follow all state and federal regulations as well as company policies and procedures Ability to work inside and outside, drive, walk on uneven ground, and climb stairs Ability to multitask, learn quickly & solve problems Hours & Dress Code 40+ work week Monday -

Friday:

8:45-5:30 or until work is completed

Saturday:

9-2

Sunday:

closed Dress code is business casual Jeans and t-shirts can be worn on Fri-Sat Tennis shoes can be worn any day Compensation & Benefits Exceptional earning potential through monthly bonuses Competitive biweekly pay $17-$18 per hour Christmas bonus Training pay & a great learning experience Sick pay (24 hours per year after six months of employment) Vacation pay (up to 5 days within the 1st year, 1 week after 1 year, 2 weeks after 2 years) Holiday pay Medical, vision, dental, life insurance, accident, critical illness, and short-term disability offered Opportunity for advancement

Job Type:

Full-time Pay:

$17.00 - $18.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person