Customer Service Representative

Customer Service Representative at LHH Customer Service Representative at LHH in Owensville, Ohio Posted in 7 days ago.

Type:

full-time

Job Description:

Customer Service/Shipping Assistant Pay

• $18 to $21 an hour Location
• Batavia, Ohio Shift
• 1st Role Type
• Contract to Hire LHH Recruitment Solutions is partnering with our client, a manufacturing company in the Cincinnati, Ohio area, to identify a Customer Service and Shipping Assistant for a contract-to-hire opportunity in Batavia, Ohio. This is a 1st shift role offering an hourly pay rate of $18
• 21, depending on experience.

This position serves as the front-facing representative for the facility and provides day-to-day support across customer service, shipping, and administrative functions. Job Responsibilities Answer incoming phone calls and greet customers, vendors, and suppliers Serve as the primary front desk contact for the manufacturing facility Enter customer orders accurately into internal systems and customer portals Prepare bills of lading and required shipping documentation Create shipping labels, including FedEx labels, as needed Enter and track shipment details within shipping portals Assist with invoicing related to customer orders and deliveries Provide delivery counts and coordinate freight pickups Support customer service, shipping, and accounting teams as needed Perform routine filing and general administrative tasks Order office and shipping supplies Prepare end-of-week checks for mailing Qualifications Previous experience in customer service, shipping, administrative, or clerical roles Manufacturing or industrial office experience preferred Comfortable answering phones and interacting professionally with customers and vendors Experience with order entry, invoicing, billing, or shipping documentation is a plus Proficient with Microsoft Office and able to quickly learn internal systems and portals Strong attention to detail and organizational skills Reliable, professional, and able to multitask in a fast-paced environment Preferred Skills Billing or invoicing experience