Customer Service Representative - Tax Department

Polk County Government, county-seat Columbus, North Carolina is presently accepting applications for a full-time position as a Customer Service Representative in the Tax Department. The position reports to the Tax Administrator. The starting amount for this position is $16.01 per hour. Polk County Government offers a $1,000.00 sign-on bonus for all full-time and part-time regular new hires. Full-time Regular Employee Benefits Offered Premium Health Insurance Supplemental Benefits (Section 125) Local Government Employee Retirement Plan 401K Eligibility Tuition Reimbursement Eligibility 12 Paid Holidays Vacation Leave Sick Leave Employee Referral Ready to Apply?

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•UNDER

JOB OPENINGS

•www.polknc.org And / Or, UNDER

JOB OPENINGS

•https://www.governmentjobs.com/careers/polknc/ Resumes welcome in addition to application. General Statement of Duties Under general supervision, the Customer Services Representative collects payments for taxes, calculates and notifies property owners of taxes owed, enters tax payments into computerized data base; and prepares a variety of financial and tax related records. Accuracy is required in making calculations, in handling money, and in entering data into the computer. Some independent judgment and initiative must be exercised within limits of prescribed policies. The employee must be customer service oriented and exercise courtesy and patience. Work is performed under regular supervision of the Tax Administrator and is evaluated by observation, use of records, and periodic post audits. Minimum Requirements and Experience High School Graduate or High School Equivalency certificate. Notary Public commission or ability to obtain one within a reasonable amount of time. 1 to 2 years work experience handling money, data entry, and computer skills. Customer service experience in an office environment involving public contact. An equivalent combination of education and experience. Successful pre-employment drug screen. Successful criminal Background check. Physical Activities and Special Requirements Physical Demands The ability to perform all duties associated with the position including, but not limited to lifting, prolonged standing, driving, sitting, bending, stooping, and operating or performing work with associated tools and machines. Polk County Government is an Equal Employment Opportunity employer. Polk County recognizes that its continued success in meeting the needs of its citizens requires the full and active participation of talented and committed individuals, regardless of their sex, age, race, color, religion, national origin, disability, marital status, pregnancy, veteran status, political affiliation, sexual orientation or gender expression. It is the policy of the County to foster, maintain and promote equal employment opportunity by the use of a consistent recruitment program, and to identify and attract the most qualified applicants for employment with the County. This policy is to be achieved by announcing positions and vacancies, by evaluating all applicants using the same criteria, and by applying testing methods through the local job service office, or other agencies providing job information to the public.

Pay:

From $16.01 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person