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Customer Service Representative

Job

Drone Deer Recovery/ nuWay Ag

Dundee, OH (In Person)

$41,600 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who enjoy assisting customers and resolving inquiries in a professional manner. HLE Drones is the parent company to www.nuwayag.com, and www.dronedeerrecovery.com. We deal in drones, and the supporting products and services.
Duties:
  • Handle inbound and outbound customer calls professionally and efficiently
  • Provide accurate information about products and services
  • Process orders, returns, and exchanges
  • Maintain customer records by updating account information
  • Address customer complaints and resolve issues promptly
  • Utilize data entry skills to input customer details accurately
  • Communicate with customers via phone, email, or chat
  • Assist with sales inquiries and promotions
Requirements:
  • Proficiency in English
  • Strong customer service skills with the ability to analyze and solve problems effectively
  • Excellent phone etiquette and communication skills
  • Experience in outbound calling is preferred but not required
  • Ability to multitask and work in a fast-paced environment
  • Strong attention to detail for accurate data entry
  • Computer skills required with the ability to navigate a variety of apps that you will be trained in using.
Help a rapidly growing company provide exceptional customer service. Exciting and fun. Fast moving. Watch videos on youtube (https://www.youtube.com/@nuWayAg, https://www.youtube.com/@dronedeerrecovery) to see what kind of a company we are. There's opportunities to grow into management or leadership responsibilities. As a team, we exist to help, lead, and educate the next generation of drone pilots. Join our team as a Customer Service Representative and embark on a rewarding career where you can utilize your communication skills to assist our valued customers. This is not a remote position
  • you'd be working with our team in our Dundee, OH HQ headquarters.
Job Type:
Full-time Pay:
$18.00
  • $22.
00 per hour
Benefits:
Paid time off
Work Location:
In person

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