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Haven Air Conditioning

HVAC Call Center Leader

Job Description

HVAC Call Center Leader Haven Air Conditioning Anaheim, CA Job Details Full-time $27 - $32 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Customer service Team leadership Frontline customer support management Dispatching Customer relationship management (CRM) systems (technically supported) Call center management
Full Job Description Job Summary :
We are a premium heating and air conditioning (HVAC) service company and we are seeking an ambitious leader that would thrive with an opportunity to lead and grow a small office team to new levels. This position will be directly involved with customer service excellence, dispatching to win the day, CRM (Service Titan) usage, and much more. That means you'll be working directly with office staff, technicians, installers, and sales reps to help guide the team to success every day. This position comes with many responsibilities, but even more opportunities. As a leader on our team you will have a direct, positive impact on the lives of our team-members and the lives of our customers, helping to bring them comfort when they need it the most! In addition to your hourly pay and benefits, you will have the opportunity to earn performance pay bonuses on a bi-weekly basis and earn an income far exceeding industry average. If you feel that you might be the right person for this job or would just like to get more information, please apply, we look forward to getting to know you!
Job Type:
Full-time Pay:
$27.00 - $32.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Ability to
Commute:
Anaheim, CA 92807 (Required) Ability to
Relocate:
Anaheim, CA 92807: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance

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Based on California data

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What they do

A Call Center Manager manages staff and operations at a telephone call center. Monitors quality and efficiency of staff handling incoming calls for orders and services or for customer service, or staff making outgoing marketing, survey or sales calls. Oversees telephone and computer systems at a call center; may manage the budget for a center.

$79,386 / year median in California

-17% projected decline

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