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Tax Relief Advocates

Bilingual Sales Opener Manager (English/Spanish)

Career Insights for Call Center Manager

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What they do

A Call Center Manager manages staff and operations at a telephone call center. Monitors quality and efficiency of staff handling incoming calls for orders and services or for customer service, or staff making outgoing marketing, survey or sales calls. Oversees telephone and computer systems at a call center; may manage the budget for a center.

$79,386 / year median in California

-17% projected decline

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Job Description

Bilingual Sales Opener Manager (English/Spanish) Tax Relief Advocates - 3.6 Irvine, CA Job Details Full-time $105,000 a year 1 hour ago Qualifications Spanish Call center experience English Time-based sales targets Activity sales targets Full Job Description We're looking for a fun, fired-up Bilingual Sales Opener Manager who can energize the Opener team on the Irvine floor and with a remote crew of Spanish-speaking openers. Think of yourself as the coach, cheerleader, and competitive spark in two languages. If you can turn a regular sales shift into an exciting, high-fiving, goal-crushing experience, we need you.
What You'll Actually Do:
Be the vibe curator of the sales floor by keeping the energy high, the laughs loud, and the numbers climbing. Lead, coach, and motivate onsite Openers in real time. You'll be walking the floor, giving quick tips, celebrating wins, and helping people level up during the shift. Manage and coach a remote team of Spanish-speaking Openers with huddles, live call coaching, performance tracking, and keeping them locked in even when they're not in the building. Hit aggressive sales targets and make sure both the floor and the remote Spanish team do too. Run fun sales contests, give out rewards, recognize killers, and create healthy competition that works for people in the office and working remotely. Set the tone every single day with your own work ethic, positivity, and sales skills. Lead from the front in English and Spanish. Turn "just another sales day" into something people brag about. You're not a stuffy manager. You're the person who makes the team say "Let's go!" and "¡Vamos!" when they start their shift.
What You Bring:
Fluent bilingual English/Spanish (you'll coach, correct, and hype in both). 2-3 years of strong phone sales/call center experience where you've carried a quota and won. 1 year of leading, coaching, or supervising sales reps (preferred); experience managing remote or bilingual teams is a plus. A proven track record of hitting or crushing sales goals. Natural ability to motivate people and keep them performing even on slower days, including reps you don't see in person every day.
Why You'll Love It:
Direct impact on team culture and results across onsite and remote Spanish Openers Fun, fast-paced environment where your personality and language skills actually matter The chance to build something awesome with a team that wants to win
Job Details:
Location:
Irvine, CA (onsite) + remote Spanish-speaking Opener team
Job Type:
Full-time, 40+ hours a week |
Shifts TBD Compensation:
$105,000 + performance-based bonus/commission We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. is an Equal Opportunity Employer. We value diversity and encourage all qualified individuals to apply.

Benefits

  • Dental Insurance