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Humana

Lead Medicare Call Center Manager (Remote)

Pay: Not specified

Posted: 4 days ago

Location: Wrangell, AK (Remote)

Last Updated: 2 days ago

Hours: Full-Time

Expires: 11/7/2026

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Job Description

Lead Medicare Call Center Manager (Remote) 2026-10-05 Humana all cities,

AK Description:

Humana, Inc. is seeking a Manager to lead the IFG Agnostic Call Center, overseeing Medicare inbound/outbound activity, enrollment inquiries, and compliance with CMS rules. This role drives performance, coaching, and process improvements to deliver high-quality member interactions. The Manager will mentor supervisors, monitor KPIs like CAHPS and STAR, and coordinate with Compliance, Legal, Enrollment, Claims, and IT teams. Occasional travel and remote work are possible. #J-18808-Ljbffr Apply for this Job Please use the

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