Customer Service & Assistant Manager (Part Time) Eagle Eye Secure Storage Eagle River, AK Job Details Part-time $20

•$24 an hour 1 day ago Benefits Profit sharing Paid holidays Qualifications Sweeping Snow removal Outdoor work experience No experience needed Property maintenance Shovels Adaptability Full Job Description Position Overview We're looking for someone who is reliable, adaptable, and takes pride in doing things the right way. This position is based primarily at our Eagle River facility, one of Alaska's most modern self-storage facilities, where you'll help serve customers, maintain a clean and secure property, and support the day-to-day operations of the business in a professional and welcoming environment. This role is a great fit for someone who enjoys working independently, takes ownership of their responsibilities, and is willing to step in and support the team when needed. While Eagle River will be your primary location, occasional opportunities to assist at our other facilities in Wasilla and Palmer help keep our team running smoothly. Schedule This position provides a consistent 20-hour per week schedule.

Typical Schedule Thursday:

9:00 AM

•5:00 PM (Preferred)

Friday:

9:00 AM

•5:00 PM (Preferred)

Saturday:

10:00 AM

•2:00 PM (Required) We are willing to work with the right candidate to adjust the weekday schedule if needed. Saturday availability is required , as this shift is an important part of the position. The ideal candidate is also willing to work additional hours—including temporary full-time schedules of up to two weeks at a time—to help provide staffing coverage at any of our locations in Wasilla or Palmer when needed. Responsibilities Assist customers in person, over the phone, and online Recommend storage solutions based on customer needs Process rentals, payments, and account updates Maintain a clean, organized, and professional facility Monitor property activity and uphold security standards Occasionally assist at our Wasilla and Palmer locations to help provide staffing coverage Perform light property upkeep to maintain a welcoming appearance Qualifications Strong customer service and communication skills Reliable, organized, and self-motivated Comfortable working independently Ability to adapt and solve problems in real time Reliable transportation required Ability to occasionally work additional hours or temporary full-time coverage is strongly preferred Tech-savvy and a natural problem solver is a plus. If you're the person friends or coworkers ask for help when a computer, app, printer, network, or piece of equipment isn't working, you'll probably fit in well here. Formal IT experience is not required. Physical Requirements This position combines customer service with light property maintenance.

Applicants should be able to:

Walk the property throughout the day to inspect the facility and assist customers Sweep storage units and common areas as needed Shovel snow from the office entrance and storage unit doors during winter conditions, when necessary Work both indoors and outdoors in typical Alaska weather conditions Pay & Growth (Starting Pay) $20

•24 per hour , with quarterly profit-sharing bonuses and room to grow in both responsibilities and compensation. We believe in promoting from within and creating long-term opportunities for team members who consistently perform, take ownership of their role, and contribute to the success of the company. In addition to hourly pay, this position includes quarterly profit-sharing bonuses, rewarding both individual performance and overall facility success. Additional Benefits Quarterly profit-sharing bonuses Opportunity to promote into a full-time role Work alongside a team that values trust, professionalism, and enjoys what they do Stable, year-round employment with a locally owned company Five paid federal holidays: Memorial Day Independence Day Labor Day Thanksgiving Christmas Why Work With Us Help operate one of Alaska's most modern self-storage facilities Be part of a stable, locally owned company with high standards Work within clear systems and expectations Join a team that values trust, accountability, and professionalism Opportunity for long-term growth as the company continues to expand Company Values We believe our work matters and that how we serve people reflects our values. We hire based on character as much as skill and trust our team with real responsibility. "Do to others what you would have them do to you." Treat every customer with respect, patience, and care. Dependability & Honesty "Whoever is faithful in little things will be faithful in large things." We value teammates who do the right thing even when no one is watching. Efficiency & Precision Work smarter, not harder. Follow systems and communicate problems early so we can improve. Growth Mindset Be willing to learn, improve, and support both customers and teammates. If these values resonate with you and you're looking for a stable, long-term role where your work truly matters, we encourage you to apply.

Pay:

$20.00

•$24.00 per hour Expected hours: 20.0

•40.0 per week Application Question(s): Briefly describe your previous customer service or front-desk experience, including the type of environment you worked in and the level of responsibility you had (independent vs team-based) Do you have reliable transportation and are you able to travel between Eagle Eye locations as needed during your scheduled shifts? After reading the job description, what specific parts of this role appeal most to you and why? What is your favorite local business to do business with, and specifically what they do well that stands out to you? What is a non-local company you think is run really well? What specifically do they do that stands out to you? This position requires consistent availability for 2 full 8-hour days per week and Saturdays (10am-2pm). Do you have any current or expected scheduling conflicts that would prevent you from reliably working this schedule? Tell us about a time you figured out a technology or equipment problem on your own. What was the problem, and how did you approach solving it?

Work Location:

In person