WE'RE HIRING!

Account Manager / Customer Service Representative King Insurance Group | Boaz, Alabama King Insurance Group is looking for a dependable, motivated, and detail-oriented individual to join our team as an Account Manager / Customer Service Representative. Full-time and part-time opportunities are available. We're looking for someone with a go-getter mentality who doesn't just complete a task, but follows it through to resolution. The right person will be organized, professional, positive, and comfortable communicating with clients, insurance carriers, and other third parties throughout the day. What You'll Do In this role, you'll work closely with our Office Manager and agency team to help keep our clients and daily operations running smoothly.

Responsibilities include:

Answering incoming phone calls and assisting clients Making outbound calls to clients, insurance carriers, lenders, mortgage companies, and other third parties Providing excellent customer service and helping resolve client questions and concerns Assisting with billing questions, payments, and policy-related service requests Helping clients file and report insurance claims Following up on outstanding items until they are resolved Data entry and maintaining accurate client and policy information Assisting with data review, reporting, and basic analysis Processing and organizing documents and service requests Communicating with insurance companies regarding client accounts Reporting to and working closely with our Office Manager Assisting with additional administrative and agency operations as needed Who We're Looking For You may be a great fit if you are: Detail-oriented and organized A self-starter with a go-getter mentality Someone who enjoys seeing a problem through to a solution Comfortable talking on the phone and communicating professionally Positive, dependable, and professional Able to multitask and prioritize in a busy office environment Comfortable with computers, data entry, and learning new systems A team player who is also capable of working independently Focused on providing a great customer experience Previous insurance or customer service experience is a plus, but insurance experience is not required for the right candidate. Training will be provided, and opportunities for licensing and professional growth are available. What We Offer Full-time and part-time opportunities Competitive compensation package Monday-Friday schedule No late nights or weekends Professional weekday work environment Training and development Insurance licensing and advancement opportunities Opportunities for increased responsibility and career growth Established, locally owned independent insurance agency Supportive and team-focused environment Grow With Us This position has the opportunity to become much more than an entry-level customer service role. We want someone who is interested in learning our business, developing new skills, and taking on additional responsibilities as they grow with King Insurance Group. If you're dependable, motivated, enjoy helping people, and like the satisfaction of getting things done, we'd love to hear from you. King Insurance Group - Boaz, Alabama Monday-Friday | Full-Time & Part-Time Opportunities Send your resume to brandan@kinginsgroup.com Hiring Immediately King Insurance Group We want to be your agent!

Pay:

$16.00 - $19.00 per hour

Benefits:

Life insurance Paid time off Vision insurance

Work Location:

In person