Account Manager Wallace Management Company

LLC - 2.3

Northport, AL Job Details Full-time 18 hours ago Benefits Paid holidays Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Debt collection phone call Document preparation (loan closing) Managing customer accounts Customer communication Loan payment processing Customer relationship building Loan collections Account maintenance Answering guest questions Managing clients in a customer support role Customer payment reminders Managing clients in a finance role Client retention Customer engagement Customer support for financial loans Handling account queries Account management Customer interaction during outreach Collections account management Entry level Bill payment support Client interaction via phone calls Full Job Description Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we?re looking for you! Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service! Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980. Why Wallace Finance? Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members 401(k) plan including company match Paid holidays and vacation time Monthly bonus opportunities Account Manager Role Responsibilities include: Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments Preparing loan documents and managing the application process Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status Contacting customers to help them get back on track if they have overdue payments Partnering with Management to maintain branch operating standards and grow the business This position may require occasional travel.