Join Our Team as a Client Care Manager! Job Highlights Are you a compassionate and driven professional with strong leadership skills? Do you thrive in a fast-paced environment where you can make a meaningful impact? We're looking for a Client Care Manager to join our team!

Our vision:

Provide compassionate Support with dignity and honor through world class care!

Core Values:

Take Extreme Ownership Do the Right Things, Always Growth Mindset Cares Deeply Values Reputation Grit The Client Care Manager is expected to perform: Conduct client assessments and develop personalized service plans tailored to individual needs. Facilitate initial introductions between clients and Care Professionals to ensure a smooth transition of care. Perform quality assurance visits to maintain high standards of service and client satisfaction. Utilize a consultative sales approach to identify client needs and provide customized care solutions. Monitor changes in condition, hospitalizations, and care needs to proactively adjust service plans. Drive client satisfaction, retention, and opportunities to increase service hours. Support the sales team with care consultations for potential clients and provide guidance to incoming clients and their families. Take on additional responsibilities as assigned to support the success of our team and clients. . Holding the highest quality of our core values is a must to be employed with Home Instead. Professionalism is a requirement for all aspects of the job: Client Relations, Care Professional Relations and with each member of the Home Instead team.

Education/Experience Requirements:

College degree preferred, 5 years' experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered. Case Management Experience Must possess a valid driver's license

What We're Looking For:

Strong leadership and interpersonal skills, Ability to work with other Case Managers, Social Workers, Nurses and Physicians in the community related to clients. Ability to conduct case management and problem resolution with clients and families Ability to multitask and excel in a dynamic, fast-paced environment. A client-focused mindset with a passion for delivering exceptional care. If you're ready to make a difference in the lives of clients and Care Professionals, we'd love to hear from you! Apply today and become part of a team dedicated to providing compassionate, high-quality care.

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Dental insurance Health insurance Health savings account Mileage reimbursement Paid time off Vision insurance Application Question(s): Are you willing to drive within a 1 hour radius of Little Rock for Client Visits?

Experience:

Home Care or Health Care Industry:

5 years (Preferred) Ability to

Commute:

Hot Springs, AR 71901 (Required) Ability to

Relocate:

Hot Springs, AR 71901: Relocate before starting work (Required)

Work Location:

In person