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Chewy

Sr Asset Protection Manager

Career Insights for Retail Customer Service Manager

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$52,500 / year median in Arizona

+20% projected growth

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Job Description

Hub Addresses Boston Address 343 Congress St. Boston, MA Plantation Address 7700 W Sunrise Blvd. Plantation, FL Locations Corporate Offices Customer Service Centers Customer Service Centers Fulfillment Center Operations Life at Chewy Our Culture Perks and Benefits Chewy Gives Back Chewy Careers Search Jobs Browse Categories Join our Talent Community ©2026 Chewy.com. All rights reserved Shop at Chewy.com Terms of Use Privacy Policy Communications Terms