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StrongBuilt Plumbing & Air
Service Manager - HVAC
Career Insights for Customer Service Manager (General)
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Based on Arizona data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$78,302 / year median in Arizona
-0% projected decline
Job Description
Service Manager - HVAC StrongBuilt Plumbing & Air - 2.9 Tucson, AZ Job Details Full-time 11 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Management Team leadership Driver's License HVAC system repair Full Job Description Strongbuilt is a rapidly growing residential service company specializing in Electric, Plumbing, Heating & Air. Since 2015, we've built a reputation for raising the standard in home services while creating a team culture people are proud to be part of. As a veteran-owned company, our leadership is built on respect, accountability, teamwork, and integrity — and we invest heavily in the growth and success of our employees. If you're looking for more than just a job, this is your opportunity to build a long-term career with a company that continues to expand year after year. The Service Manager will oversee the day-to-day operations of the HVAC service department. Ensuring high-quality service delivery, efficient operations, customer satisfaction, and other tasks and responsibilities as required to maintain efficient department operations. Your role involves managing a team of skilled technicians, ensuring that all service calls are handled efficiently and professionally. You will be responsible for monitoring job performance and maintaining compliance with safety regulations and industry standards.