Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

The Planet Group

Technical Customer Advisor

Pay: $25–$30/hr

Posted: 1 day ago

Location: Azusa, CA (Onsite)

Last Updated: 3 hours ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Customer Service Supervisor

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on California data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$61,951 / year median in California

-1% projected decline

Explore Career

Job Description

Technical Customer Advisor role Pay rate: $25-$30/hr.

Location:

Azusa, CA Onsite Job Description:

1. Own the customer service experience. Be the primary point of contact for customers within assigned branch territories. Engage multiple internal teams across branches to provide an excellent customer experience by coordinating and leading the customer service cycle. 2. Coordinate communications (both internal and external) for all aspects of customer and technical service. 3. Analyze, plan and facilitate resolutions for customer service and technical issues. 4. Create new Waste Information Profiles (WIPs) ensuring compliance in accordance with

RCRA & DOT

regulations. 5. Manage the waste approval process both with internal and 3rd party TSDFs, determining the most cost-effective methods that comply with customer approved facilities and technologies. 6. Manage the creation of jobs and tickets for customer service requests. Create detailed work orders to ensure accurate job understanding and execution of services by operations teams. 7. Oversee post-shipment processes including review of job information. Verify WIPs and approvals and resolve any issues and discrepancies to ensure TSDF acceptance and impact to invoicing. 8. Collaborate and coordinate with team members to manage all other incoming customer requests, including support for quoting new service categories and working with billing team on customer invoicing process. 9. Other duties and responsibilities as assigned by Customer Excellence Manager.