Account Manager Bay Alarm Company Concord, CA Job Details Full-time From $60,000 a year 3 days ago Benefits Health insurance 401(k) Paid time off Qualifications Microsoft Word Customer communication Spreadsheets Word embeddings Account development High school diploma or GED Driver's License Typing Account management Sales follow-up

Full Job Description Position Summary:

Generate Leads for new systems for inactive/dead accounts, in some situations may be assigned to sell alterations and additions to existing customers and offer general customer assistance.

Responsibilities:

Process alterations, additions, conversions, rate increases, upgrades and renewals. Meet with customers proactively to ensure they are satisfied. Resolve problems, discrepancies and answer questions in a manner agreeable to the company and the customer. Make contact with discontinuing customers in order to maintain account or sign new account with new tenants/owners. All other miscellaneous responsibilities and other duties as assigned.

Qualifications:

1-2 years experience in sales or customer service required. High school diploma or equivalent required. 1-2 years post-high school education preferred. Effective sales, customer service, and communication skills required. Intermediate Word and basic Excel knowledge required. Superior organizational and follow up skills required. Ability to work independently and to be resourceful and creative required. Miscellaneous office skills required. Typing 35-40wpm required. Valid DL and clean driving record required.

Job Type:

Full-time Pay:

From $60,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Education:

High school or equivalent (Required)

License/Certification:

Drivers License (Required)

Work Location:

In person