Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
C
Confidential
Client Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Account Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on California data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
$84,272 / year median in California
-12% projected decline
Job Description
Are you ready to build your career in a fast-paced, customer-focused environment? We are looking for a motivated Client Representative to join our growing team and support customer engagement, account support, and telecommunications services. In this role, you will work directly with customers to explain available phones, wireless, internet, and connectivity solutions while helping support customer accounts and overall customer satisfaction. This opportunity is ideal for someone who enjoys working with people, building relationships, and gaining hands-on experience in customer service, account management, sales support, telecommunications, and customer engagement. What You'll Do as a Client Representative Engage directly with customers regarding cellular, wireless, internet, and connectivity services Educate customers on available service options, pricing, account features, and promotions Help customers choose services and account options that best fit their needs and usage Assist with account setup, service enrollments, activations, updates, and ongoing account support Build strong customer relationships through professional communication and consistent follow-up Maintain accurate customer records, account information, and interaction details Collaborate with team members to support customer satisfaction, engagement, and performance goals Stay informed on telecommunications services, promotions, and service offerings to better support customers What We're Looking For Strong communication and interpersonal skills Interest in customer service, telecommunications, account management, sales support, or customer engagement Ability to communicate professionally and build strong customer relationships Positive, adaptable, and team-oriented mindset Comfortable working in a fast-paced, customer-focused environment Organized with strong attention to detail and time management skills Previous customer service, retail, hospitality, telecommunications, or sales experience is helpful but not required