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Scheduling Manager - Escondido, CA
Career Insights for Customer Service Supervisor
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Scorecard
Based on California data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$61,951 / year median in California
-1% projected decline
Job Description
Scheduling Manager - Escondido, CA Cornerstone Caregiving - 3.4 Escondido, CA Job Details $47,500 a year 3 days ago Qualifications Home care experience Home health agency experience
Full Job Description Job Title:
Scheduling Manager Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.
Salary:
$47,500
Office Location:
Escondido, CA Schedule Management :
Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
Compliance :
Ensuring office's compliance to state and federal regulations.
Customer Service :
Assist with incoming calls from prospective and current clients and caregivers.
Administration :
Provide general operational support to the Operating Director.
On-Call :
Rotate managing phone calls after hours to ensure that all shifts are properly staffed. We are looking for someone who : Wants to join a growing office and company Enjoys a fast paced work environment Has at least one year of experience working in home care/healthcare Has at least one year of recruiting experience
•We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
•#MGR-N