About Bailey Boys Services Bailey Boys Services is a small, family-owned company started in 2005 by brothers Brad and Scott Bailey. We serve homes and businesses across Greater Sacramento with window cleaning, gutter cleaning, pressure washing, carpet cleaning, and related services. We have a close-knit, family atmosphere. Our wives are often around the office, and our crew gathers here in the mornings before heading out to jobs. We care about doing good work, treating people well, and keeping a personal connection with our customers. About the role You will often be the first person a customer speaks with. You will help customers feel welcome, answer basic questions, provide pricing for services we can quote by phone, and schedule appointments. This is a customer service position with an important sales component. Part of your day will include calling past customers who have not used us in more than six months, finding out what they need, and asking them to book their next service. Friendly conversation, honest answers, and dependable follow-through matter as much as making the sale. What you will do

• Answer incoming calls, listen to voicemails, and return messages.
• Explain our services and answer basic questions about the company.
• Schedule appointments and keep accurate notes about customer requests and next steps.
• Use our CRM to provide pricing and quotes for services that can be quoted by phone.
• Coordinate bid requests with Scott, who handles bids and any needed in-person estimates.
• Call past customers to encourage repeat bookings and follow up on their interest.
• Use computer systems and AI tools thoughtfully, checking details before sharing information with a customer. This is a desk-based office position. It does not include bookkeeping, accounting, or business development. What we are looking for
• A warm, upbeat, conversational phone manner and clear written communication.
• Confidence discussing pricing, handling hesitation, and asking customers to book.
• The ability to type accurate notes and use everyday computer tools.
• Comfort learning software and working with AI-assisted tools.
• Care with names, service details, prices, appointment information, and follow-up commitments.
• Reliability, willingness to learn, and the ability to apply feedback. Experience in customer service, scheduling, inside sales, or a service-business office is helpful. If you are still building your experience, we would still like to hear from you. We are interested in how you communicate, use a computer, learn new things, and help customers take the next step. Position details
• In-person office position near the Fair Oaks/Orangevale border.
• Full-time, Monday through Friday, 9:00 AM to 5:30 PM with a half-hour lunch.
• 40 hours per week.
• $21 to $23 per hour.
• Paid vacation: earn one week between six months of employment and your first anniversary; after one year, accrue up to two weeks per year.
• Preferred start date: around Monday, October 5, 2026.

Hiring process Apply through Indeed with your resume or a short work-history summary. Our first screening step is a short voice introduction using a prompt we provide. A brief phone call is also available. Candidates moving forward will complete online typing and basic computer assessments, followed by an in-person interview.

Pay:

$21.00

• $23.

00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off Application Question(s): Tell us about a time you helped a hesitant customer make a decision. What did you say or do? What computer tools have you used, and what is something new you recently learned? How comfortable are you making outbound calls to existing customers and using AI tools at work? This in-person office position is Monday through Friday, 9:00 AM to 5:30 PM with a half-hour lunch, and pays $21 to $23 per hour. Does this fit what you are seeking, and when could you start?

Work Location:

In person