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Fairway Staffing Inc.

Jr. Account Manager

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$61,951 / year median in California

-1% projected decline

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Job Description

Junior Account Manager Location:
Fullerton, CA Pay:
$25.00 per hour
Schedule:
1st Shift | Monday-Friday | 8:00 AM - 5:00
PM Job Type:
Full-Time Job Summary We are seeking a motivated and detail-oriented Junior Account Manager to join our team in Fullerton, CA. In this role, you will support the sales department by managing customer requests, preparing quotes, coordinating with internal teams, and ensuring excellent customer service throughout the sales process. This is an excellent opportunity for someone looking to grow their career in account management within the aerospace industry. Responsibilities Receive and prioritize daily assignments from the Sales Manager, including customer RFQs and follow-up requests. Source RFQ line items using company databases and industry platforms. Prepare and submit customer quotations accurately and on time using the company ERP system. Coordinate with procurement, expeditors, sales coordinators, and other departments to ensure timely responses to customer requests. Communicate with vendors and customers regarding stock availability, lead times, pricing, and order status. Resolve issues related to rejected items, shortages, and other order-related concerns. Maintain accurate customer records and documentation. Provide outstanding customer service while building strong client relationships. Assist the Sales Manager with departmental activities and provide leadership support when needed. Perform additional duties as assigned. Qualifications Bachelor's degree in Business or a related field or 3-4 years of sales experience in the aerospace industry. Previous experience in aerospace distribution, brokering, MRO, or trading is preferred. Proficiency in Microsoft Excel and Microsoft Office. Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Ability to work effectively in a cross-functional team environment. Basic math skills, including percentages, margins, and markups. Strong attention to detail and problem-solving skills. Why Join Us? $25.00 per hour Monday-Friday schedule Performance bonus opportunities Career growth and advancement opportunities Collaborative, high-performing team environment On-site employee gym and recreation area On-site micro market Benefits Medical insurance (including family coverage) Dental insurance Vision insurance Life insurance 401(k) with company match Paid time off (PTO) Paid sick leave Paid company holidays
Work Location:
In person Apply today if you're ready to build your career in account management with a growing aerospace company in Fullerton, CA!
Pay:
$25.00 per hour
Work Location:
In person