Job description: Job Overview We are seeking an energetic and dedicated Wellness Customer Service & Sales Coordinator to join our dynamic team. In this role, you will be the friendly face and efficient communicator at events, providing exceptional customer support while promoting our wellness products and services. Your enthusiasm and organizational skills will help create a welcoming environment for clients and ensure smooth daily operations. This paid position offers an exciting opportunity to grow within a vibrant wellness community, contributing to clients' health journeys while honing your administrative and sales expertise. Responsibilities Greet clients warmly upon arrival, answer phone calls promptly, and manage multi-line phone systems with professionalism and courtesy Provide comprehensive customer service by addressing inquiries, offering product recommendations, and guiding clients through their wellness options Handle front desk duties including scheduling appointments, maintaining client records, and managing filing systems efficiently Support office management tasks such as inventory tracking, supply ordering, and maintaining a clean, organized workspace Assist with administrative functions like data entry, word processing, proofreading documents, and preparing correspondence using Microsoft Office tools Communicate effectively with clients via phone and in person to ensure their needs are met with clarity and positive engagement Support sales efforts by promoting wellness programs, processing transactions accurately, and following up with clients as needed Skills Bilingual abilities are highly valued to serve diverse client needs effectively Proven office management experience with strong organizational skills and attention to detail Proficiency in Microsoft Office applications including Word, Excel, and Outlook; computer literacy is essential Excellent phone etiquette with experience answering multi-line phones and managing front desk operations Strong clerical skills such as filing, typing, proofreading, and data entry to support administrative workflows Exceptional customer service skills with the ability to communicate clearly and professionally in client interactions Experience in office experience or personal assistant roles that demonstrate time management and multitasking capabilities Ability to handle confidential information discreetly while maintaining a friendly demeanor Join us in creating a positive environment where wellness is prioritized! This role is perfect for someone who thrives on helping others while demonstrating excellent organizational skills. We value energetic team players committed to delivering outstanding support in a fast-paced setting. This position will work a combination of events around Monterey County, the front desk and phone/text marketing. It can also lead to an emerging leadership role in the company for the right person.
Pay:
$20.00 - $30.00 per hour Expected hours: 10.0 - 40.0 per week
Benefits:
Employee discount Flexible schedule Application Question(s): All applicants must pass a criminal and auto background check. Will that be an issue? All applicants must live in Monterey County? Please confirm your city of residence. Please describe any fitness, wellness or supplement experience you have personally or professionally.