A-G Sod Farms is seeking an experienced, dependable office professional to support our Nuevo location. This is a hands-on office position involving customer service, order processing, administrative work, and dispatch support. This is not an entry-level position. Applicants must have at least two years of office experience , including direct responsibility for customer service, phones, data entry, and maintaining accurate records. We will provide training on our products and company systems, but applicants must already be comfortable handling daily office responsibilities with minimal supervision once trained. Responsibilities Duties will be assigned based on experience and demonstrated ability and may include: Answering phones, monitoring a shared email inbox, and assisting customers with orders, pricing, delivery information, and questions. Accurately entering orders, preparing smaller quotes, and processing credit card payments. Routing company trucks and subhaulers and coordinating deliveries and pickups. Preparing daily paperwork for drivers and the harvest crew. Tracking driver schedules, days off, and hours. Maintaining driver files, CDL and medical card expiration dates, and logs and inspection records in Motive, including BIT and Clean Truck Program information. Collecting and reviewing driver paperwork and tracking proof of delivery. Scheduling sod installations and coordinating with customers and installation crews. Following up on service reports and helping resolve customer concerns. Processing credit applications and checking references. Monitoring credit application and contractor license expirations and maintaining resale certificates. Assisting with collections and coding accounts payable invoices. Required Qualifications At least two years of office experience with responsibilities similar to those listed above. Experience handling customer calls, entering information accurately, and following through on requests. Strong computer skills, including email, spreadsheets, data entry, and navigating multiple software systems. Ability to manage interruptions and competing priorities without losing track of details. Clear, professional communication and the ability to handle customer concerns calmly. Strong organization, accuracy, and dependable attendance. Ability to work on-site at our Nuevo location. Preferred Qualifications Dispatching, truck routing, logistics, or delivery scheduling experience. Bilingual English/Spanish. Experience in agriculture, sod, landscaping, construction, or a related industry. Familiarity with Motive, driver documentation, accounts receivable, or accounts payable. What We're Looking For We need someone who can take ownership of assigned tasks, keep accurate records, and follow through without repeated reminders. You do not need experience in every duty listed, but you must bring an established office skill set and be willing to learn additional responsibilities. To Apply Please submit a resume clearly showing your relevant office experience and responsibilities. Include a brief note describing any dispatch, agriculture, bilingual, or accounting support experience. Applications must demonstrate the required office experience to be considered.

Pay:

From $21.50 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person