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Robert Half

Customer Service Administrator

Pay: Not specified

Posted: 2 weeks ago

Location: Oakland, CA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/21/2026

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$61,951 / year median in California

-1% projected decline

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Job Description

Customer Service AdministratorJob Description:

We are seeking a Customer Service Administrator to support customers, maintain accurate records, and assist with administrative functions.

Responsibilities:

Respond to customer inquiries via phone and emailProcess orders and update customer accountsCoordinate with internal departments on customer requestsMaintain CRM and customer recordsPrepare reports and documentation