Plumbing Service Manager

Plumbing Service Manager Moffett Plumbing & Air - 5.0 Orange, CA Job Details Full-time From $80,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer service Team development Team management Plumbing Recruiting Full Job Description We're looking for an exceptional Service Manager to lead and inspire our team of talented technicians. This role is ideal for a strong leader who thrives in a fast-paced residential service environment and knows how to balance people, performance, and profitability . As Service Manager, you'll work alongside a dynamic and passionate leadership team to maximize capacity, efficiency, and gross margin—while ensuring every customer receives top-tier service. You'll collaborate closely with dispatch to help technicians maximize every call and achieve the company's financial goals. About Us Moffett Plumbing & Air has proudly served Orange County's residential plumbing and air conditioning needs since 1969 . Our motto, "For the benefit of every client," drives everything we do—from how we serve our customers to how we support our team.

We believe in:

Taking care of our clients Taking care of our people Maintaining a healthy work-life balance What We Offer Competitive pay Excellent benefits including Medical, Dental, and 401(k) Ongoing professional training and development Newer, well-equipped trucks A fun, supportive, family-oriented work environment Key Responsibilities Achieve and maintain budgeted gross margin Train and coach technicians on building rapport and presenting the right products and services Monitor field technician performance and provide ongoing coaching for improvement Conduct and facilitate ride-alongs Run monthly reports and ensure KPIs/KRAs are executed consistently Support technicians with issues while in the field Recruit, onboard, and develop new team members What We're Looking For 3-10 years of plumbing experience 3-5 years of management experience Previous experience in a flat-rate service company is a strong plus Strong leadership, communication, and coaching skills A commitment to quality, accountability, and customer satisfaction Additional Information Moffett Plumbing & Air is located in Orange, CA . All inquiries are strictly confidential , and all applications are handled discreetly. We are a drug-free workplace and an equal opportunity employer . Why Should You Apply? Great pay Excellent benefits Strong company culture Long-term career opportunity with a respected local company Email your resume today — we'd love to talk with you.

Job Type:

Full-time Pay:

From $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Plumbing:

5 years (Preferred)

Work Location:

In person