Anderson's Plumbing, Inc. is looking for a dependable, organized, and professional entry-level Office & Client Relations Assistant. This person will support client communication, scheduling coordination for already-accepted jobs, job closeout reports, approved quote preparation, new-customer research, Tiffany's site visits, client setup, and general office needs. This is not an incoming-phone or dispatch position. Plumbing experience is not required; we will train the right person who communicates well, follows through, and wants to grow with a busy commercial plumbing company. What You Will Do
- Communicate professionally with property management companies and customers, primarily through email and assigned outbound follow-up; routine incoming phone coverage belongs to dispatch.
- Help communicate confirmed scheduling details for jobs already accepted; this role does not dispatch technicians or control the field schedule.
- Review and organize closeout reports, photos, descriptions, recommendations, and quote drafts for completeness, professional presentation, and required approval.
- Research potential commercial customers, pass qualified lead information to Tiffany, and help plan her new-customer site visits.
- Help set up new clients and organize contacts, properties, billing requirements, portals, vendor forms, insurance certificates, bond information, W-9s, licenses, and compliance documents.
- Track missing information, approvals, expiration dates, client communications, and follow-ups in accurate client files.
- Assist with reports, scanning, filing, data entry, document organization, and other office needs.
- Support the Office Manager and Sales / Client Relations with day-to-day office needs. What We Are Looking For
- Professional and friendly written, email, and outbound client communication.
- Strong organization, attention to detail, and follow-through.
- Comfort using computers, email, online portals, and standard office programs.
- Ability to handle several requests while verifying information instead of guessing or overpromising.
- Dependable attendance, punctuality, positive attitude, and willingness to learn.
- Ability to work cooperatively and protect confidential company, employee, and customer information.
How to Apply Please submit your resume through Indeed. In your application, briefly tell us why you would be a good fit for a fast-moving office where communication and follow-through matter.
Pay:
$25.00 - $26.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person