Customer Service Coordinator AppleOne - 3.8 Sunnyvale, CA Job Details Temp-to-hire $20 - $22 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Paid sick time Qualifications Customer communication Full Job Description Job Summary We are hiring a Customer Service Coordinator for a temp-to-hire opportunity in Sunnyvale, CA, supporting a nonprofit charitable organization in a fast-paced, people-focused environment. This role is a great fit for a bilingual English and Mandarin customer service professional who enjoys face-to-face interaction, staying active throughout the day, and helping customers feel welcomed and supported. The Customer Service Coordinator will be part of a collaborative team that values professionalism, positive communication, and reliable service. This opportunity offers supportive leadership, a team-oriented culture, and the potential to grow into a long-term position for the right candidate. Key Responsibilities Greet customers in a friendly, professional, and welcoming manner. Answer customer questions and provide accurate information and resources. Deliver excellent in-person customer service in a busy service environment. Direct customers to the appropriate areas and support daily service operations. Maintain a positive, professional presence while collaborating with team members. Stay active, mobile, and engaged throughout an 8-hour shift.
Compensation and Benefits Pay rate:
$20.00 to $22.00 per hour.
Job type:
Temp-to-hire.
Location:
Sunnyvale, CA.
Schedule requirement:
Must be comfortable standing and moving throughout an 8-hour shift. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1028