Location:

Colorado Mills Mall —

Lakewood, CO Pay:

$18.20-$20 /hour +

Performance Bonuses Schedule:

Thursday-Sunday | 11:00 AM-8:00

PM Work Location:

In Person Language:

Fluent/Professional English & Spanish Required About the Position Synergy Body Art is looking for an outgoing, organized, dependable, and motivated Bilingual Studio Receptionist & Client Experience Coordinator to join our tattoo and body piercing studio.

This is more than a traditional receptionist position. You will be responsible for helping manage the client experience, scheduling, client follow-up, front desk operations, photography/content, reviews, and general administrative support.

We are looking for someone who takes initiative, communicates well, enjoys working with people, and wants an opportunity to grow with the studio. Key ResponsibilitiesFront Desk & Client Experience Greet and check in tattoo, piercing, jewelry, and walk-in clients. Answer calls, texts, emails, and client inquiries. Communicate professionally with clients in English and Spanish . Assist with checkout, deposits, paperwork, and general studio questions. Maintain a welcoming and organized front desk. Scheduling & Client Follow-Up Schedule tattoo and piercing appointments and consultations. Manage artist and piercer calendars. Confirm appointments and handle rescheduling/cancellations. Follow up with new leads and clients who have not completed their booking. Help fill open or canceled appointment times. Assist with client rebooking and retention. Photography & Content Take quality photos and short videos of completed tattoos, piercings, and jewelry. Assist with lighting, positioning, and presentation. Organize content for artists, management, social media, and marketing. Follow studio procedures regarding client consent and privacy. Reviews & Client Feedback Encourage satisfied clients to leave honest reviews. Assist with review links/QR codes and client feedback. Monitor reviews when assigned. Immediately escalate negative reviews or client complaints to management. Assist with responses only when authorized. Administrative & Studio Support Maintain client records, intake forms, and appointment information. Assist with POS/payment processing and basic reporting. Help maintain jewelry displays and basic inventory organization. Support tattoo artists and piercers with scheduling and administrative needs. Assist management with general studio operations and projects. Required Qualifications Professional working proficiency in English AND Spanish — required Excellent customer-service and communication skills Reliable, punctual, and organized Comfortable working in a tattoo and body piercing environment Comfortable speaking with clients by phone, text, email, and in person Comfortable learning scheduling, POS, CRM, and other studio software Basic photography/video skills or willingness to learn Ability to multitask and stay organized in a fast-paced environment Positive attitude and willingness to take initiative Experience in a tattoo/piercing studio, salon, reception, retail, hospitality, scheduling, sales, photography, or customer service is preferred but not required .

Compensation & GrowthStarting Pay:

$18.20/hour This position also offers: Performance-based bonuses Opportunities for raises Advancement opportunities Additional responsibilities and leadership opportunities Potential advancement into studio management Bonuses may consider appointment conversion, client follow-up, rebooking, filling cancellations, reviews/client experience, reliability, organization, photography/content quality, and overall contribution to studio performance. ScheduleThursday-Sunday | 11:00 AM-8:00 PM Consistent availability during these days and hours is required. To Apply Please submit your resume and be prepared to answer: Are you professionally proficient in both English and Spanish ? Are you available Thursday-Sunday, 11 AM-8 PM ? What customer service, scheduling, reception, retail, sales, or administrative experience do you have? Are you comfortable working around tattoos and body piercings? Are you comfortable taking photos/videos for the studio? Why are you interested in working at Synergy Body Art? Job Description Disclosure This description summarizes the primary responsibilities of the position and is not an exhaustive list of all duties . Synergy Body Art may reasonably modify, add, remove, or reassign responsibilities as the studio, position, and needs of the business evolve, subject to applicable law.

Additional reasonable duties related to client service, scheduling, administration, photography, marketing support, retail, or general studio operations may be assigned. Changes in responsibilities do not automatically constitute a promotion or compensation adjustment.

Synergy Body Art is an equal opportunity employer and considers qualified applicants consistent with applicable employment laws.

Pay:

$18.20 - $20.00 per hour Expected hours: 32.0 per week

Work Location:

In person