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Avalanche Heating Cooling Plumbing

Customer Service Coordinator

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Job Description

Are you the kind of person who loves helping people, thrives in a fast-paced environment, and enjoys keeping everything organized? If so, we'd love to meet you! We are looking for an exceptional Customer Service & Scheduling Coordinator to become the face and voice of our company. This is a busy, one-person front office where no two days are the same. You'll be the first impression for every customer while keeping our schedule running smoothly. This position is perfect for someone who is upbeat, dependable, detail-oriented, and can juggle multiple priorities without losing their smile. What You'll Do Answer incoming phone calls with professionalism and enthusiasm. Schedule appointments efficiently while maximizing our daily schedule. Welcome customers and provide outstanding customer service. Communicate with customers regarding appointments and scheduling changes. Coordinate with installation crews and keep schedules organized. Handle administrative and office tasks with accuracy. Solve problems calmly and professionally. Keep the office running smoothly and efficiently.
We're Looking For Someone Who:
Has outstanding customer service skills. Is friendly, positive, and enjoys working with people. Can multitask in a busy environment. Is highly organized and detail-oriented. Learns quickly and takes initiative. Has excellent phone etiquette and communication skills. Is dependable, punctual, and trustworthy. Is comfortable using computers and learning scheduling software. Works well independently since this is a one-person office. Experience Customer service experience preferred. Scheduling or dispatching experience is a plus. Office administration experience is helpful but not required for the right person. Why You'll Love Working Here We're a company that truly values our customers and our team. You'll have the opportunity to make a real difference every day by helping customers and keeping our operation running smoothly. If you enjoy staying busy, solving problems, and being an important part of a successful team, we'd love to hear from you. Apply today and tell us why you'd be a great fit!
Job Type:
Full-time Pay:
From $21.00 per hour
Benefits:
Dental insurance Paid time off Retirement plan Vision insurance
Experience:
Customer service: 3 years (Required) Ability to
Commute:
Grand Junction, CO 81501 (Required) Ability to
Relocate:
Grand Junction, CO 81501: Relocate before starting work (Required)
Work Location:
In person